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Staff Technical Program Manager Job Opening In Addison – Now Hiring ServiceNow


Job description

Job Description

Team & Role

At ServiceNow, we embrace representation in and from all professional and personal backgrounds and cultures.

This diversity inspires passion and creativity among our teams and propels innovation in our products.

We are Design advocates who are responsible for leading the successful execution and delivery of flexible and holistic programs and processes to enable delightful product experiences.

Design Program Managers are creative problem solvers and team leaders by nature, dedicated to building impactful relationships, improving team cohesion, and creating efficiencies in the design process.

This role requires candidates to be located within the Pacific Time Zone, preferably in the San Francisco Bay Area, to ensure strong collaboration with cross-functional teams and alignment with key stakeholders.

Each selected candidate will focus primarily on one of three strategic areas within the organization: Operational Excellence, Employee Productivity, or AI-Driven Service.

Learn more about our team here

What you get to do in this role:

  • You’ll identify problems others missed, make reasoned decisions with imperfect or ambiguous information, and be proactive in identifying the best path forward
  • Advocate and champion design thinking and methodologies throughout the product development lifecycle.
  • Work on new, complex, high-priority initiatives while remaining flexible and meeting tight deadlines
  • Apply your breadth of experience to model, prototype, and iterate on our existing solutions

Qualifications

Preferred Qualifications:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.

    This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • 8+ years of project/program management experience in mid/large size companies, ideally on a design team
  • Leads (or significantly contributes to) large, cross-functional initiatives – and creates successful outcomes
  • Acts as a change ambassador by promoting and communicating new ideas to propel innovative and scalable solutions across our organization.
  • Communicates with candor and empathy while sharing learnings from individual and team experiences to drive continual improvement for self and others
  • Experience working on and managing large projects or programs with cross-functional teams.
  • Deliver solutions and strategies while mitigating or removing obstacles.
  • Experience utilizing software to keep projects organized, track metrics, and report on progress.


Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust.

Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.

.

To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.

In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates.

If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals.

All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune.

©2025 Fortune Media IP Limited.

All rights reserved.

Used under license. 

Required Skill Profession

Operations Specialties Managers


  • Job Details

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Unlock Your Staff Technical Potential: Insight & Career Growth Guide


Real-time Staff Technical Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Staff Technical in Addison, United States, highlighting market share and opportunities for professionals in Staff Technical roles.

49190 Jobs in United States
49190
73 Jobs in Addison
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Download Staff Technical Jobs Trends in Addison and United States

Are You Looking for Staff Technical Program Manager Job?

Great news! is currently hiring and seeking a Staff Technical Program Manager to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at ServiceNow adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Staff Technical Program Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Addison. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Staff Technical Program Manager?

Key qualifications for Staff Technical Program Manager typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Staff Technical Program Manager?

To improve your chances of getting hired for Staff Technical Program Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Staff Technical Program Manager Job Success

ServiceNow interview tips for Staff Technical Program Manager

Here are some tips to help you prepare for and ace your Staff Technical Program Manager job interview:

Before the Interview:

Research: Learn about the ServiceNow's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Staff Technical Program Manager interview at ServiceNow, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the ServiceNow's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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