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Urgent! Sun Technologies is hiring: User Design Specialist in Mission Job Opening In Mission – Now Hiring Mediabistro

Sun Technologies is hiring: User Design Specialist in Mission



Job description

Overview


Airtable, Dovetail, Dscout, Qualtrics, Research operations, UserTesting, UX Research – End-to-End Recruitment for Research.

This is a part-time, 100% remote contract position with potential for extension.


Location


  • 100% Remote

Duration


up to 3 months contract with possible extension


Job Description


Pay Range: $65-$75/hr.

The pay rate may differ depending on your skills, education, experience, and other qualifications.


Featured Benefits:



  • Medical Insurance in compliance with the ACA.

  • 401(k).

  • Sick leave in compliance with applicable state, federal, and local laws.


This is a part-time position – 20 hours per week


This is a temp position expected to last 3-6 months from the start date


Must Have



  • Consent and communication materials

  • Develop and implement inclusive recruitment strategies

  • End-to-End Recruitment for Research

  • Ethical research practices and user data privacy

  • Identify and implement lightweight, scalable processes

  • Participant recruitment

  • Recruitment and research advisory

  • Research operations, UX research

  • Research tools and vendor platform evaluation

  • Screening conversations

  • Thought partner to user researchers and service designers


Nice To Have



  • Creating inclusive research frameworks and protocols

  • Creative visual storytelling that brings research to life

  • Mission-driven organization, public education, or nonprofit experience

  • Research involving youth, families, or vulnerable population


Own End-to-End Recruitment for Research



  • Lead participant recruitment for a variety of research methods (e.g., interviews, co-design, surveys, usability testing), including screening, informed consent, scheduling, and incentives

  • Draft accessible, plain-language consent and communication materials in collaboration with legal and compliance teams

  • Craft effective screeners and other materials to ensure inclusive and successful sessions

  • Conduct initial screening conversations to ensure individuals are appropriately prepared, informed, and confident in participating in innovative research methods


Support and Advise Researchers



  • Act as a thought partner to user researchers and service designers, providing guidance on recruitment, logistics, study design, and resource planning

  • Develop and implement inclusive recruitment strategies, especially for underrepresented populations and beyond traditional College Board pathways

  • Advise on recruitment and research practices that balance student privacy and allow for longer-term engagement with communities


Streamline and Standardize Research Ops



  • Identify and implement lightweight, scalable processes that support inclusive, ethical, collaborative, and innovative research across Greenhouse teams.

  • Identify gaps or friction in existing research workflows and recommend improvements

  • Establish toolkits, templates, and repeatable processes for recruitment, planning, and data handling

  • Advise on and implement privacy, consent, and data protection procedures aligned with legal standards (e.g., FERPA)


Lay the Groundwork for Long-Term Research Infrastructure



  • Evaluate research tools and vendor platforms (e.g., scheduling, transcription, incentives) and recommend fit-for-purpose solutions

  • Recommend and document sustainable practices that support equitable research at scale

  • Co-design an early iteration of a research repository with Greenhouse designers, including recommended tooling and strategies for scaling and improving


Must Have (Qualifications)



  • 5+ years of experience in research operations, UX research, or related program management roles

  • Experience in research enablement — creating documentation, templates, and leading internal workshops around best practices

  • Established experience across the research lifecycle, including recruiting participants, managing a participant panel, and training teams on how to match participants to studies

  • Experience supporting qualitative and quantitative research methods across multiple teams with distinct products and user needs

  • Experience supporting data collection and analysis: taking notes on qualitative studies, preparing data for analysis

  • Experience working with tools such as Airtable, Dovetail, Qualtrics, UserTesting, Dscout, or similar; support working within their limitations or drive decisions on best tools to meet teams’ needs

  • Strong project management and systems design skills; ability to build processes that scale

  • Excellent organizational, collaboration, and communication skills

  • A creative, proactive, entrepreneurial mindset—comfortable bringing new ideas and strategies to improve our research practice

  • Deep respect for ethical research practices and user data privacy

  • Ability to work in a fast-paced, ambiguous environment with shifting priorities


Nice to Have



  • Experience working in or with mission-driven organizations, public education, or nonprofits

  • Experience supporting research involving youth, families, or vulnerable populations

  • Experience creating inclusive research frameworks and protocols

  • Experience with or demonstrated interest in creative visual storytelling that brings research to life


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Required Skill Profession

Computer Occupations



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