Supervisor, Commerce Search

Job description

**Company description**

Zenith is a full-service media agency with capabilities and expertise across all channels and disciplines.

Zenith is part of Publicis Media, the #1 media buying network in the Americas and #2 globally.

As “The ROI Agency,” Zenith’s expertise lies in driving real, tangible business outcomes, not just media metrics, that will have a measurable effect on our clients’ business.

Every investment we make has an ROI mindset—not just for our clients, but for our agency at large.

We’re focused on driving the maximum value for our people, our capabilities and our media investments for some of the world’s leading brands.

**Overview**

The Supervisor, Commerce Search will work as a member a cross-functional team with ownership of e-commerce strategy and activation.

They are responsible for building and maintaining an effective and productive relationship with the client.

The Supervisor will support our dedicated commerce team in the creation, optimization, and execution of client’s e-commerce initiatives.

This position is both strategic and tactical in scope and requires the ability to apply detailed e-commerce knowledge to actionable insights and recommendations.

They will assist the Director and Vice President in driving strategic success within the team as well as helping to develop innovative strategies to meet and exceed client business objectives.

The Supervisor will work in partnership with our Commerce Investment team on media plan development to ensure plans follow holistic commerce strategies and align back to objectives.

**Responsibilities**

+ Assumes accountability and ownership of marketplace commerce search program successes and failures (Amazon, Walmart, Target, Criteo, Home Depot, Lowes, Google, Kroger, Costco, Sam's Club, Dollar General, Instacart, etc.)
+ Owns the strategy and planning process as well as activation of e-retail search programs
+ Monitors performance in order to leverage learnings for future strategic recommendations
+ Interfaces with other team members to share ideas, communicate service offerings, and to identify and deliver new solutions for clients
+ Keeps management apprised of key client opportunities, potential risks and other key nuances which affect the health of the business
+ Directs the workflow of all client programs, including initiation of projects across departments
+ Reviews client deliverables for quality and ensures that recommendations and work product are sound and viable
+ Creates digital account strategies and plans for each client
+ Provides excellent communication via phone, emails and direct contact
+ Effectively creates and delivers client presentations and provides thought leadership to clients
+ Commands data analysis of key metrics to identify, recommend and implement changes for increasing the performance of client programs
+ Responsible for client billing and coordinating AR and AP with finance
+ Meets specified deadlines
+ Embraces and encourages a culture based on teamwork, collaboration, and intellectual curiosity
+ Adopts stated account management standards and program management best practices
+ Assists in training, mentoring, and developing team members
+ Assists in the development and documentation of best practices for improving operational efficiencies within the team and the group

**Qualifications**

+ Bachelor’s degree or higher in marketing, advertising, business or equivalent
+ 3+ years of media management experience with an emphasis on e-commerce platforms
+ 1-2+ years of experience managing paid search or sponsored ad campaigns with strong understanding of the search landscape (paid and organic) preferred
+ Strong cross-media planning background; digital planning capability, including retail or Amazon, is highly desired
+ Experience with Prisma, Pacvue, Skai (Kenshoo), Marin, Criteo or other bid management software is a plus
+ Deep knowledge of key retailers, their ecosystems, and go-to-market strategies
+ Experience in Consumer Package Goods industry (CPG) preferred
+ Past experience working on a pitch team is a plus, however prior experience working in a business development function is not required
+ Expert use of industry tools, and ability to learn and utilize Publicis Groupe proprietary tools
+ High cultural awareness and sensitivity
+ Comfortable navigating up, across, and diagonally; capable of voicing a strong POV with senior audiences
+ Excellent project-management skills; able to manage multiple projects & people
+ Skilled writer capable of drafting pitch-ready communication
+ High versatility and agility to work on projects across industries, markets, and agencies
+ Entrepreneurial spirit and high self-motivation

**Additional information**

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger.

It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization.

We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive.

Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com.

All your information will be kept confidential according to EEO guidelines.

Compensation Range: $75,000- $90,000 Annually.

This is the pay range the Company believes it will pay for this position at the time of this posting.

Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met.

Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met.

For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off.

The Company anticipates the application deadline for this job posting will be 11/24/2025.

Veterans Encouraged to Apply

Required Skill Profession

Other General