Supervisor, Data Center Infrastructure

Job description

**Summary:**

The Supervisor of Data Center Network Engineering is responsible for leading a team of network engineers in the design, implementation, operation, and optimization of Data Center and WAN (Wide Area Network) infrastructure across a large-scale, distributed healthcare system.

The role ensures secure, high-performing, and highly available data center services for 60+ hospitals and 300+ clinical locations.

This position requires hands-on technical leadership, operational excellence, and the ability to manage complex networking projects in a mission-critical, regulated healthcare environment.

The role also involves managing and integrating a multivendor network environment, requiring deep expertise in coordinating technologies from Cisco, Juniper, Palo Alto, and other enterprise vendors to ensure interoperability, security, and performance across all healthcare sites.

**Key Responsibilities:** **Team Leadership & Management**

+ Supervise a team of LAN/WAN engineers and technicians, including hiring, training, mentoring, and performance evaluation.
+ Provide technical direction and prioritize team activities to meet organizational goals and SLAs.
+ Act as an escalation point for critical network issues.

**Data Center Design, Implementation, and Operations**

+ Oversee the design, deployment, and lifecycle management of enterprise data center infrastructure.
+ Ensure high availability, redundancy, and optimal performance across all facilities.
+ Integrate solutions from multiple vendors to maintain a consistent and reliable network architecture.
+ Coordinate with facilities and IT teams to support expansions, renovations, and new data center builds or migrations.
+ Collaborate with architecture, application, storage, and virtualization teams to implement business ready, scalable solutions.

**Project & Change Management**

+ Lead data center-related initiatives, including network refreshes and mergers/acquisitions.
+ Collaborate with stakeholders across departments to define technical requirements and deliver scalable solutions.
+ Maintain documentation and manage change control in accordance with policy.

**Security & Compliance**

+ Ensure secure Data Center Network and WAN configurations, enforcing access controls and segmentation.
+ Support compliance with HIPAA, HITECH, and internal cybersecurity frameworks.
+ Work closely with the Security team on incident response, audits, and risk management.

**Monitoring & Troubleshooting**

+ Oversee use of monitoring systems to detect and resolve performance issues.
+ Lead root cause analysis for major incidents and implement corrective actions.
+ Continuously improve network health and uptime metrics.

**Qualifications:**

**Required:**

+ Bachelor’s degree or equivalent experience in IT, Computer Science, or related field.
+ 5+ years of experience in enterprise network engineering, including 2+ in a leadership role.
+ Demonstrated experience with large-scale data center environments.
+ Proficiency in routing/switching protocols (e.g., BGP, OSPF, EIGRP).
+ Experience with Cisco and at least one other major vendor (e.g., Juniper, Palo Alto).
+ Strong troubleshooting skills and operational focus.
+ Experience communicating and working with vendor partners to evaluate capabilities.

**Preferred:**

+ Professional certifications (e.g., CCNP, CCDP, PCNSE, JNCIP).
+ Experience supporting cloud network environments (GCP, Azure, AWS)
+ Experience supporting multivendor network environments (e.g., Cisco, Juniper, Palo Alto).
+ Experience in healthcare or other regulated environments.
+ Familiarity with EHR networking (e.g., Epic, Cerner).
+ Experience with automation/orchestration tools (e.g., Ansible, Cisco DNA Center).
+ ITIL and experience with service platforms (e.g., ServiceNow

**Work Environment:**

+ Occasional travel to sites (10–20%) required.
+ Participation in a 24/7 on-call rotation.
+ Hybrid or on-site role depending on operational needs.

**Why Join Us:**

Join a healthcare system where your work directly supports lifesaving technology and patient care.

You'll lead critical infrastructure in a complex, multivendor enterprise environment—and help shape the future of care delivery through secure, reliable network systems.
Equal Employment Opportunity
This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations.

In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment.

This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.

Required Skill Profession

Other General