• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
United States Jobs Expertini

Supervisor, Field Operations Job Opening In West Columbia – Now Hiring Spectrum


Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Responsible for overall fulfillment operations of the system locations from the node to the home across the assigned area.

Supervise installation and service to meet customer expectations, technical quality standards, employee productivity and company safety requirements.

Maximize customer satisfaction through quality craftsmanship and operational excellence of the customer premise network.

Responsible for the hiring, training, development, and performance evaluation of team.


MAJOR DUTIES AND RESPONSIBILITIES

  • Actively and consistently support all efforts to simplify and enhance the customer experience.
  • Ensure responsiveness and first-time resolution to installation and trouble call work orders while adhering to company quality and safety standards.
  • Ensures quality control checks are completed satisfactorily; resolve escalated customer problems as necessary.
  • Provides quality assurance support and direction to field staff regarding new or existing technologies.
  • Performs field safety observations and quality control checks in accordance with company TQA requirements.
  • Resolves and proactively prevents customer escalations
  • Establishes positive employee relations through effective individual and team communication and provide ongoing support
  • Regularly observes and mentors employees in regard to safety, quality, productivity and well-being
  • Coordinate and reinforce employee training to ensure Technical Quality Assurance (TQA) standards are met.
  • Performs practical field evaluations to verify technical competencies and safe practices; provides necessary feedback
  • Ensures staff has and maintains necessary company-issued tools and equipment
  • Facilitates cross-functional communications and cooperation with internal departments and service partners
  • Instills knowledge of all company products and services
  • Maintains records and documents in accordance with company policies and procedures
  • Adheres to industry specific local, state, and federal regulations, as applicable
  • Knows, understands and follows company policy
  • Performs other duties as requested by manager

  • REQUIRED QUALIFICATIONS

    Required Skills/Abilities and Knowledge

  • Ability to read, write, speak and understand English
  • Ability to communicate effectively with employees, customers, and suppliers in person, on the phone, and/or by written communications in a clear, straight-forward, and professional manner
  • Advanced understanding of the TCP/IP stack and associated abstraction layers
  • Advanced knowledge of network designs, network architectures, and network topologies
  • Basic knowledge using software tools to support the current operations
  • Knowledge in basic network devices and network appliances Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment
  • Ability to use personal computer and software applications including Microsoft Office
  • Ability to operate appropriate computer or test equipment associated with position (e.g. signal level meters, ohm meters, etc.)
  • Ability to use handheld communication devices and applications
  • Work and travel in inclement weather
  • Valid driver's license with satisfactory driving record within Company required standards
  • Required Education

  • Associates degree in electronics or related field, or equivalent work experience Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E)
  • Required Related Work Experience and Number of Years

  • Field Technician work experience preferred - 5+
  • Supervisory experience in a technical environment preferred or equivalent work experience
  • Experience in complex, structure cabling jobs that include interior/exterior installation of Cat5/Cat6 cabling
  • Experience in programming and installing routers, Internet gateway services, Layer2/3 Ethernet switches and wireless access points in commercial environments
  • PREFERRED QUALIFICATIONS


    Preferred Skills/Abilities and Knowledge

  • Ability to successfully manage face-to-face customer interactions and resolutions
  • Demonstrated leadership qualities
  • Ability to handle multiple projects and tasks
  • Ability to prioritize and organize effectively
  • Ability to supervise and motivate others
  • Moderate knowledge of residential and commercial facility construction design/layout
  • Basic knowledge of company products and services
  • Preferred Education

    Working Condidtions

  • Work indoors in confined space, poorly ventilated areas such as attics during extreme heat or cold
  • Exposure to dust, dirt, noise, insects, rodents, pets, and cleaning solutions
  • Work in commercial or factory type environments
  • Work outdoors in all kinds of weather and at all times of the day or night
  • Work performed near power lines and electricity
  • Work and travel in inclement weather
  • Some work may be performed in an office environment
  • Work performed at various heights above ground on telephone/power poles
  • Some out of town and overnight travel as the business needs dictate
  • Occasionally required to work overtime as the business needs dictate
  • Ability to work weekends or a second shift as the business needs dictate
  • Physical Requirements

  • Ability to use the following hand tools: electric drills, hammers, wrenches, screwdrivers
  • Ability to walk over all types of terrain in all kinds of weather, while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts
  • Ability to accurately take measurement and apply to position tasks
  • Ability to carry, climb and operate extension ladder, (approx.

    32 ft high and 90 pounds)
  • Ability to perform job from high places (i.e. poles and roofs)
  • Ability to differentiate between different sizes and colors of wires
  • Ability to work with small components and wires to make cable connections
  • Ability to make cable connections in tight spaces by bending, reaching, twisting
  • Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including ladders, safety equipment and tool belts
  • Ability to work while standing 50 - 70% of the time
  • Ability to use electric or battery operated hand tools such as drills, hammers, wrenches, screwdrivers

  • TOP415 2025-61528 2025

    Here, our employees don’t just have jobs, they're building careers.

    That’s why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.




    A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


    Required Skill Profession

    Other Management Occupations


    • Job Details

    Related Jobs

    Spectrum hiring Supervisor, Field Operations Job in Orangeburg, South Carolina, United States
    Spectrum
    Orangeburg, South Carolina, United States
    MIRATECH Corporation hiring Field Operations Supervisor Job in Tulsa, Oklahoma, United States
    MIRATECH Corporation
    Tulsa, Oklahoma, United States
    American Water Works Company Inc hiring Supervisor Field Operations Job in New Castle, Pennsylvania, United States
    American Water Works Company Inc
    New Castle, Pennsylvania, United States
    Veolia Environnement SA hiring Field Operations Supervisor Job in Santa Clara, California, United States
    Veolia Environnement SA
    Santa Clara, California, United States
    Spire Inc. hiring Supervisor, Field Operations Job in Kansas City, Missouri, United States
    Spire Inc.
    Kansas City, Missouri, United States
    VANGUARD SECURITY OF AMERICA, LLC hiring Field Operations Supervisor Job in Columbus, Ohio, United States
    VANGUARD SECURITY OF AMERICA, LLC
    Columbus, Ohio, United States
    Spire Inc hiring Supervisor, Field Operations Job in Shrewsbury, Missouri, United States
    Spire Inc
    Shrewsbury, Missouri, United States
    Spire Energy hiring Supervisor, Field Operations Job in Shrewsbury, MO, United States
    Spire Energy
    Shrewsbury, MO, United States
    Spire Energy hiring Supervisor, Field Operations Job in Shrewsbury, MO, United States
    Spire Energy
    Shrewsbury, MO, United States
    Veolia North America hiring Field Operations Supervisor Job in Phoenix, AZ, United States
    Veolia North America
    Phoenix, AZ, United States
    United Site Services hiring Supervisor Field Operations Job in Capitol Heights, MD, United States
    United Site Services
    Capitol Heights, MD, United States
    American Water hiring Supervisor Field Operations Job in New Castle, PA, United States
    American Water
    New Castle, PA, United States
    Carter Lumber hiring Field Operations Supervisor Job in Harbinger, NC, United States
    Carter Lumber
    Harbinger, NC, United States
    Carter Lumber hiring Field Operations Supervisor Job in Elizabeth City, NC, United States
    Carter Lumber
    Elizabeth City, NC, United States
    Carter Lumber hiring Field Operations Supervisor Job in Aydlett, NC, United States
    Carter Lumber
    Aydlett, NC, United States
    Carter Lumber hiring Field Operations Supervisor Job in Grandy, NC, United States
    Carter Lumber
    Grandy, NC, United States
    Carter Lumber hiring Field Operations Supervisor Job in Barco, NC, United States
    Carter Lumber
    Barco, NC, United States
    Carter Lumber hiring Field Operations Supervisor Job in Kill Devil Hills, NC, United States
    Carter Lumber
    Kill Devil Hills, NC, United States
    Carter Lumber hiring Field Operations Supervisor Job in Jarvisburg, NC, United States
    Carter Lumber
    Jarvisburg, NC, United States
    Carter Lumber hiring Field Operations Supervisor Job in Manns Harbor, NC, United States
    Carter Lumber
    Manns Harbor, NC, United States
    Carter Lumber hiring Field Operations Supervisor Job in Coinjock, NC, United States
    Carter Lumber
    Coinjock, NC, United States
    Carter Lumber hiring Field Operations Supervisor Job in Chesapeake, VA, United States
    Carter Lumber
    Chesapeake, VA, United States
    Carter Lumber hiring Field Operations Supervisor Job in Camden, NC, United States
    Carter Lumber
    Camden, NC, United States
    Carter Lumber hiring Field Operations Supervisor Job in Shawboro, NC, United States
    Carter Lumber
    Shawboro, NC, United States
    Carter Lumber hiring Field Operations Supervisor Job in Nags Head, NC, United States
    Carter Lumber
    Nags Head, NC, United States
    Carter Lumber hiring Field Operations Supervisor Job in Duck, NC, United States
    Carter Lumber
    Duck, NC, United States
    Carter Lumber hiring Field Operations Supervisor Job in Point Harbor, NC, United States
    Carter Lumber
    Point Harbor, NC, United States
    Carter Lumber hiring Field Operations Supervisor Job in Powells Point, NC, United States
    Carter Lumber
    Powells Point, NC, United States
    Carter Lumber hiring Field Operations Supervisor Job in Manteo, NC, United States
    Carter Lumber
    Manteo, NC, United States
    Carter Lumber hiring Field Operations Supervisor Job in Kitty Hawk, NC, United States
    Carter Lumber
    Kitty Hawk, NC, United States
    Carter Lumber hiring Field Operations Supervisor Job in Southern Shores, NC, United States
    Carter Lumber
    Southern Shores, NC, United States
    Carter Lumber hiring Field Operations Supervisor Job in Wanchese, NC, United States
    Carter Lumber
    Wanchese, NC, United States

    Unlock Your Supervisor Field Potential: Insight & Career Growth Guide


    Real-time Supervisor Field Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Supervisor Field in West Columbia, United States, highlighting market share and opportunities for professionals in Supervisor Field roles.

    114016 Jobs in United States
    114016
    1257 Jobs in West Columbia
    1257
    Download Supervisor Field Jobs Trends in West Columbia and United States

    Are You Looking for Supervisor, Field Operations Job?

    Great news! is currently hiring and seeking a Supervisor, Field Operations to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Spectrum adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying United States laws and regulations

    What Is the Average Salary Range for Supervisor, Field Operations Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in West Columbia. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Supervisor, Field Operations?

    Key qualifications for Supervisor, Field Operations typically include Other Management Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Supervisor, Field Operations?

    To improve your chances of getting hired for Supervisor, Field Operations, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Supervisor, Field Operations Job Success

    Spectrum interview tips for Supervisor, Field Operations

    Here are some tips to help you prepare for and ace your Supervisor, Field Operations job interview:

    Before the Interview:

    Research: Learn about the Spectrum's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Supervisor, Field Operations interview at Spectrum, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Spectrum's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

    How to Set Up Job Alerts for Supervisor, Field Operations Positions

    Setting up job alerts for Supervisor, Field Operations is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!