• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
United States Jobs Expertini

Supervisor, IT Support Job Opening In Bastrop – Now Hiring SpaceX


Job description

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not.

Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

SUPERVISOR, IT SUPPORT

This person will manage a world-class team of IT Services Technicians focused on supporting end user requests, deploying new hardware, and assisting with non-standard solutions presented by engineers.

The ideal candidate will be flexible and flourish in a fast-paced and challenging environment.

They should be a self-starter and have excellent motivation, leadership, and ingenuity to excel in this position.

This is a hands-on technical management position; the ideal candidate will be able to coach, motivate, and lead the team, while being capable of contributing technically and challenging decisions.


RESPONSIBILITIES:

  • Recruit, train, and evaluate IT services technicians.

  • Delegate tasks and develop work schedules.

  • Closely monitor ticket queue to provide quality assurance of tickets in progress.

  • Resolve difficult issues; identify/fix root causes for problems; and find better ways to do things.

  • Work with management to plan, coordinate and supervise the execution of projects, work assignments and workloads for IT technicians.

  • Provide reports on IT technician activities, performance, and operational issues.

  • Resolve, route, or escalate service requests to functional teams as necessary.

  • Work with team and peers to identify processes that require improvement.

  • Participate in the IT services supply chain, purchasing and distribution process.

  • Work with IT logistics to manage the inventory of products stored within the IT Services warehouses.

  • Collaborate closely with 3rd party vendors to build strong and long-lasting relationships.
  • BASIC QUALIFICATIONS:

  • 3+ years of experience in a corporate IT helpdesk and/or desktop support environment.
  • PREFERRED SKILLS AND EXPERIENCE:

  • Thorough understanding of the Windows and Mac operating system and applications.

  • Strong hardware and software troubleshooting.

  • Excellent customer service skills to work effectively with clients.

  • Possess excellent organizational skills.

  • Experience with standard client applications (ex: Microsoft Office, browsers, etc).

  • Understands and communicates difficult concepts and provides instructions clearly and straightforwardly.

  • Professional, self-motivated, resourceful, and work with minimal supervision.

  • Able to set priorities and be flexible in a fast-paced environment.

  • Ability to follow through and document issues and resolutions.

  • Able to follow procedures and protocols.

  • Possesses a hands-on approach and management style.
  • ADDITOINAL REQUIREMENTS:

  • Must be willing to travel.

  • Willing to work extended hours or weekends as needed.

  • Must be able to regularly lift up to 25 lbs.

    for duties such as delivering computers, unpacking and rack-mounting equipment, etc.

  • ITAR REQUIREMENTS:

  • To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State.

    Learn more about the ITAR .

  • SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.


    Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to .

    Required Skill Profession

    Computer Occupations


    • Job Details

    Related Jobs

    SpaceX hiring Supervisor, IT Support Job in McGregor, TX, United States
    SpaceX
    McGregor, TX, United States
    SpaceX hiring Supervisor, IT Support Job in Bastrop, TX, United States
    SpaceX
    Bastrop, TX, United States
    Virtua Health hiring Supervisor IT Support Job in Marlton, NJ, United States
    Virtua Health
    Marlton, NJ, United States
    Protective Industrial Products hiring IT Support Desk Supervisor Job in Latham, NY, United States
    Protective Industrial Products
    Latham, NY, United States
    University of North Texas System hiring Cross Functional IT Support Supervisor Job in Denton, Texas, United States
    University of North Texas System
    Denton, Texas, United States
    Mindlance hiring IT support Job in New York, New York, United States
    Mindlance
    New York, New York, United States
    Apex Systems hiring IT Support Job in Appleton, Wisconsin, United States
    Apex Systems
    Appleton, Wisconsin, United States
    Spearhead Staffing LLC hiring IT Support Job in Morgantown, West Virginia, United States
    Spearhead Staffing LLC
    Morgantown, West Virginia, United States
    Paramount hiring IT Support Job in Minneapolis, MN, United States
    Paramount
    Minneapolis, MN, United States
    Health Advocates Network hiring IT Support Job in Omaha, NE, United States
    Health Advocates Network
    Omaha, NE, United States
    Health Advocates Network hiring IT Support Job in Detroit, MI, United States
    Health Advocates Network
    Detroit, MI, United States
    Systel Inc hiring IT Support Job in Sugar Land, Texas, United States
    Systel Inc
    Sugar Land, Texas, United States
    Health Advocates Network hiring IT Support Job in Omaha, NE, United States
    Health Advocates Network
    Omaha, NE, United States
    Health Advocates Network hiring IT Support Job in Los Angeles, CA, United States
    Health Advocates Network
    Los Angeles, CA, United States
    TEKsystems hiring IT Support Job in Phoenix, AZ, United States
    TEKsystems
    Phoenix, AZ, United States
    Smart IMS. Inc hiring IT Support Job in Bridgewater, New Jersey, , United States
    Smart IMS. Inc
    Bridgewater, New Jersey, , United States
    Mindlance hiring IT Support Job in New York County, New York, , United States
    Mindlance
    New York County, New York, , United States
    Atmos Energy hiring IT Support Coordinator - IT Support Technician Job in Round Rock, Texas, United States
    Atmos Energy
    Round Rock, Texas, United States
    Sanford Health hiring Supervisor, Applications Support - IT HR & Payroll Job in Sioux Falls, SD, United States
    Sanford Health
    Sioux Falls, SD, United States
    Compass Group hiring IT SUPERVISOR Job in Detroit, Michigan, United States
    Compass Group
    Detroit, Michigan, United States
    City of San Antonio hiring IT Supervisor Job in , , United States
    City of San Antonio
    , , United States
    TEKsystems hiring IT Supervisor Job in Indianapolis, IN, United States
    TEKsystems
    Indianapolis, IN, United States
    California Creative Solutions Inc. hiring IT Specialist (IT Department Support) Job in Fairfax, Virginia, United States
    California Creative Solutions Inc.
    Fairfax, Virginia, United States
    AdventHealth hiring IT-IT Support Spec-Associate Job in Greenwood Village, CO, United States
    AdventHealth
    Greenwood Village, CO, United States
    Confidential hiring IT Support Analyst Job in Scranton, Pennsylvania, United States
    Confidential
    Scranton, Pennsylvania, United States
    cleverbridge hiring IT Support Engineer Job in Chicago, Illinois, United States
    cleverbridge
    Chicago, Illinois, United States
    Irvine Tech Corp hiring IT Support Analyst Job in Willow Grove, Pennsylvania, United States
    Irvine Tech Corp
    Willow Grove, Pennsylvania, United States
    F2OnSite hiring IT Support Technician Job in Baker, Montana, United States
    F2OnSite
    Baker, Montana, United States
    Abilene Christian University hiring IT Support Representative Job in Abilene, Texas, United States
    Abilene Christian University
    Abilene, Texas, United States
    holland and knight hiring IT Support Specialist Job in Boston, Massachusetts, United States
    holland and knight
    Boston, Massachusetts, United States
    OmniTRAX hiring IT Support Analyst Job in Metairie, Louisiana, United States
    OmniTRAX
    Metairie, Louisiana, United States

    Unlock Your Supervisor IT Potential: Insight & Career Growth Guide


    Real-time Supervisor IT Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Supervisor IT in Bastrop, United States, highlighting market share and opportunities for professionals in Supervisor IT roles.

    95682 Jobs in United States
    95682
    27 Jobs in Bastrop
    27
    Download Supervisor It Jobs Trends in Bastrop and United States

    Are You Looking for Supervisor, IT Support Job?

    Great news! is currently hiring and seeking a Supervisor, IT Support to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at SpaceX adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying United States laws and regulations

    What Is the Average Salary Range for Supervisor, IT Support Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Bastrop. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Supervisor, IT Support?

    Key qualifications for Supervisor, IT Support typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Supervisor, IT Support?

    To improve your chances of getting hired for Supervisor, IT Support, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Supervisor, IT Support Job Success

    SpaceX interview tips for Supervisor, IT Support

    Here are some tips to help you prepare for and ace your Supervisor, IT Support job interview:

    Before the Interview:

    Research: Learn about the SpaceX's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Supervisor, IT Support interview at SpaceX, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the SpaceX's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

    How to Set Up Job Alerts for Supervisor, IT Support Positions

    Setting up job alerts for Supervisor, IT Support is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!