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Supervisor, Patient Access - Patient Support Center (Full-Time, 40 Hours, Day Shift) Job Opening In Honolulu – Now Hiring Queen's Health System

Supervisor, Patient Access Patient Support Center (Full Time, 40 Hours, Day Shift)

    United States Jobs Expertini Expertini United States Jobs Honolulu Other General Supervisor, Patient Access Patient Support Center (Full Time, 40 Hours, Day Shift)

Job description

RESPONSIBILITIES

I.

JOB SUMMARY/RESPONSIBILITIES:
• Supervises the day-to-day operations, and coordination and integration of services, programs and activities of assigned areas, including but not limited to scheduling, pre-registration, insurance verification, authorization and billing within the Queen’s Patient Support Center.
• Optimizes staff performance through coordination of workload distribution, staff reassignment, and feedback regarding expected outcomes and performance.
• Ensures operations and functions are in compliance with regulatory requirements and the policies and procedures of the Medical Center.
• May manage/oversee other areas in the absence of the Manager as assigned.

II.

TYPICAL PHYSICAL DEMANDS:
• Essential: finger dexterity, seeing, hearing, speaking.
• Continuous: sitting, static gripping of an object for prolonged periods.
• Frequent: walking.
• Occasional: standing, stooping/bending, climbing stairs, walking on uneven ground, lifting and carrying usual weight of 1 pound up to 5 pounds, reaching above, at and below shoulder level, frequent gripping of an object.
• Operates computer, calculator, telephone, fax and printer.

III.

TYPICAL WORKING CONDITIONS:
• Not substantially subjected to adverse environmental conditions.

IV.

MINIMUM QUALIFICATIONS:
A.

EDUCATION/CERTIFICATION AND LICENSURE:
• Associate’s degree in business, accounting or related field; or two (2) years experience in a healthcare contact center, patient access, physician office or outpatient surgical center may be substituted for the education requirement.

B.

EXPERIENCE:
• In addition to the education requirement, three (3) years experience in patient scheduling, registration or billing in a healthcare setting; or two (2) years experience patient scheduling, registration or billing in a healthcare setting with a Bachelor’s degree in business administration, finance, accounting or healthcare administration.
• One (1) year supervisory/leadership experience.
• Experience with medical terminology, medical insurance, HMO, managed care, electronic medical record, computerized order entry, appointment scheduling and medical coding requirements.
• Experience to demonstrate ability to work with personal computers and Microsoft Office applications, including Word, Excel and Outlook.

Equal Opportunity Employer/Disability/Vet

Required Skill Profession

Other General


  • Job Details

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Are You Looking for Supervisor, Patient Access Patient Support Center (Full Time, 40 Hours, Day Shift) Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Queen's Health System adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Honolulu. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for Supervisor, Patient Access Patient Support Center (Full Time, 40 Hours, Day Shift) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Supervisor, Patient Access Patient Support Center (Full Time, 40 Hours, Day Shift) Job Success

Queen's Health System interview tips for Supervisor, Patient Access   Patient Support Center (Full Time, 40 Hours, Day Shift)

Here are some tips to help you prepare for and ace your Supervisor, Patient Access Patient Support Center (Full Time, 40 Hours, Day Shift) job interview:

Before the Interview:

Research: Learn about the Queen's Health System's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

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Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

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Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Supervisor, Patient Access Patient Support Center (Full Time, 40 Hours, Day Shift) interview at Queen's Health System, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Queen's Health System's products or services and be prepared to discuss how you can contribute to their success.

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