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Urgent! Support Center Operator Job Opening In Birmingham – Now Hiring TPI Global (formerly Tech Providers, Inc.)
Support Center Operator
Location: Birmingham, AL (Onsite)
Duration: 12+ Months (Contract)
Job Responsibilities
Day-to-day monitoring of the primary SCADA and ancillary systems for health and availability.
Front-line problem resolution and coordination of repairs with Department Personnel and/or other company personnel.
Notification to key customers for the coordination of system outages and events that may impact other critical systems.
Provide input to the Team Lead and Supervisor on continual process improvement and customer feedback.
Thoroughly track and document cases to completion with the help of Department personnel.
Adhere to all Electronic and Physical access policies.
Knowledge, Skills & Abilities
Ability to apply excellent customer service skills.
Ability to meet Critical Infrastructure Protection (CIP), Sarbanes-Oxley and other federal regulatory compliance requirements.
Ability to multitask and prioritize tasks based on criticality and operational impact to the Bulk Power system.
Working knowledge of Windows-based operating systems is preferred.
Working knowledge of AIX or other UNIX-based operating systems is preferred.
Working knowledge of distributed computer networks is a plus.
Ability to work nights, weekends, and holidays as a part of rotating shifts.
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Unlock Your Support Center Potential: Insight & Career Growth Guide
Real-time Support Center Jobs Trends in Birmingham, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Support Center in Birmingham, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 119997 jobs in United States and 162 jobs in Birmingham. This comprehensive analysis highlights market share and opportunities for professionals in Support Center roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! TPI Global (formerly Tech Providers, Inc.) is currently hiring and seeking a Support Center Operator to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Support Center Operator Jobs Birmingham.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TPI Global (formerly Tech Providers, Inc.) adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Support Center Operator Jobs United States varies, but the pay scale is rated "Standard" in Birmingham. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Support Center Operator typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Support Center Operator, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Support Center Operator interview at TPI Global (formerly Tech Providers, Inc.), research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the TPI Global (formerly Tech Providers, Inc.)'s products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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