Urgent! Support Center Specialist Job Opening In Boise – Now Hiring Simplot
Support Center Specialist
Location:
Boise, ID, US, 83702-6924
The J.R. Simplot Company is a diverse, privately held global food and agriculture company headquartered in Boise, Idaho.
We are a true farm-to-table company with an integrated portfolio including food processing and food brands, phosphate mining, fertilizer manufacturing, farming, ranching and cattle production, and other enterprises related to agriculture.
**Summary**
This role will receive, document, research, coordinate and respond to routine and non-routine inquiries from internal and external contacts related to a variety of Accounts Payable operations.
The Support Center Specialist educates and assists internal (Simplot business) and external customers (suppliers) as it relates to invoice statuses, payment inquiries, remittances, and other Accounts Payable related topics.
**Key Responsibilities**
+ Receive, monitor, and solve all AP related inquiries via phone / voicemail & email in a timely manner.
This includes, but is not limited to:
+ Review of vendor statements
+ Analyze request for potential escalation to L2
+ Assist with resolution regarding urgent or escalated inquiries
+ Assist with returned checks
+ Assist internal customers with updates to AP software access
+ Assist with maintaining departmental procedure, process and work instruction documentation
+ Run periodic reports as requested
+ Comple miscellaneous tasks as needed
**Typical Education**
Bachelor's Degree (B.A. or B.S.) from 4-year college or university
**Relevant Experience**
+ 3+ years related experience and/or training
+ Attention to Detail: Accurate data entry and spotting discrepancies are critical when reviewing invoices and payments
+ Communication Skills: Strong verbal and written communication skills are essential for interacting with vendors, suppliers, and internal departments to resolve issues and clarify information
+ Time Management: The ability to manage time efficiently to meet deadlines and prioritize tasks is key in a fast-paced customer support environment
+ Problem-solving: AP Support members often encounter complex inquiries, which require analytical thinking and resourcefulness to resolve
+ Collaboration: Working closely with direct team members as well as other departments such as Procurement, EDM, HR Solutions, Finance, and Document Processing, requires a collaborative mindset and good interpersonal skills
+ Adaptability: AP processes may change due to system updates or policy changes, so being flexible and open to learning is important
+ Customer service orientation: Ensuring that vendors and internal stakeholders have a positive experience when dealing with AP queries or issues is crucial for maintaining good relationships
+ Organizational skills: The ability to stay organized while handling multiple email inquiries, phone calls, & tasks helps maintain efficiency and accuracy
+ Discretion and confidentiality: AP team members, including Support, handle sensitive financial information, so maintaining confidentiality and handling information responsibly is essential
+ Emotional intelligence: Managing stress, staying calm under pressure, and handling conflicts with vendors or colleagues in a professional manner is important in this role
**Required Certifications**
**Other Information**
**Job Requisition ID** : 23674
**Travel Required** : None
**Location(s)** : Simplot Headquarters - Boise
**Country:** United States
****The J.R. Simplot Company is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, age, sex, gender, gender identity, gender expression, genetic information, physical or mental disability, medical condition, sexual orientation, military or veteran status, marital status, or any other protected status.
****
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Unlock Your Support Center Potential: Insight & Career Growth Guide
Real-time Support Center Jobs Trends in Boise, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Support Center in Boise, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 76642 jobs in United States and 189 jobs in Boise. This comprehensive analysis highlights market share and opportunities for professionals in Support Center roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Simplot is currently hiring and seeking a Support Center Specialist to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Support Center Specialist Jobs Boise.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Simplot adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Support Center Specialist Jobs United States varies, but the pay scale is rated "Standard" in Boise. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Support Center Specialist typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Support Center Specialist interview at Simplot, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Simplot's products or services and be prepared to discuss how you can contribute to their success.
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