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Urgent! Support Engineer IV - AMZ9081270 Job Opening In Seattle – Now Hiring Confidential
MULTIPLE POSITIONS AVAILABLE
Employer: AMAZON.COM SERVICES LLC
Offered Position: Support Engineer IV
Job Location: Seattle, Washington
Job Number: AMZ9081270
Position Responsibilities:
Provide technical support, including fielding and handling customer issues via phone, chat, and email.
Apply advanced troubleshooting techniques to provide unique solutions for critical, highly complex, customer problems that span multiple AWS services.
Work with development teams to establish and improve end-to-end service support.
Drive customer communication during critical events.
Write tutorials, how-to videos, and other technical articles for the AWS customer community and internal training.
Assist customers on a wide variety of topics, including AWS cloud architecture, migration and troubleshooting complex performance issues.
Mentor junior support engineers.
Position Requirements:
Bachelor's degree or foreign equivalent degree in Computer Science, Information Science, Information Technology, Engineering, Mathematics, Physics, or a related field and one year of experience in the job offered or a related occupation.
Employer will accept three years of experience in the job offered or a related occupation as equivalent to the Bachelor's degree and one year of experience.
Must have one year of experience in the following skill(s): (1) Linux or Windows systems administration; and (2) at least one of the following: (i.) database administration in MySQL, Oracle, PostgreSQL, MS-SQL, or MariaDB; (ii.) working with one of the following NoSQL technologies (DynamoDB, Redis, MongoDB, or Cassandra), and ETL tools in managing data workflow jobs; (iii.) Network administration (DNS, TCP/IP, BGP, Load Balancing, software-based IPSEC, and SSL-based VPN solutions), and Virtualization (Hypervisors, VMware, or Xen); (iv.) working with one of the following programming languages (C++, Java, C#, .NET, Node.js, PHP, Python, or Ruby); or (v.) Chef/Puppet experience or DevOps background and demonstrated knowledge of Git, Perforce, SVN, or TFVC.
100% telecommuting permitted, work may be performed from anywhere in the U.S.
Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation
40 hours / week, 8:00am-5:00pm, Salary Range $90,688/year to $158,200/year
Amazon is a total compensation company.
Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.
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Unlock Your Support Engineer Potential: Insight & Career Growth Guide
Real-time Support Engineer Jobs Trends in Seattle, United States (Graphical Representation)
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Great news! Confidential is currently hiring and seeking a Support Engineer IV AMZ9081270 to join their team. Feel free to download the job details.
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