System Administrator 2

Job description

Overview

**About M.C. Dean**

M.C. Dean is Building Intelligence.

We design, build, operate, and maintain cyber-physical solutions for the nation’s most mission-critical facilities, secure environments, complex infrastructure, and global enterprises.

With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems.

Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.

**Why Join Us?**

Our people are passionate about engineering innovation that improves lives and drives impactful change.

Guided by our core values—agility, expertise, and trust—we foster a collaborative and forward-thinking work environment.

At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries.

Responsibilities

**Job Duties and Responsibilities:**

The Systems Administrator 2 is responsible for the day-to-day management, maintenance, and support of the organization’s IT infrastructure, including servers, virtualization, and other critical systems.

This role involves configuring, troubleshooting, and ensuring the reliability, security, and performance of systems and services.

The Systems Administrator will collaborate with other staff and departments to deliver optimal support and contribute to ongoing IT projects.

This position requires onsite support at a single work location in the Washington D.C. area.

Candidates must be flexible in schedule, have the ability to travel, and be able to communicate professionally with customers and coworkers.

Punctuality, attendance, willingness to learn, and the ability to work well with others are key to success in this role.

**Essential responsibilities and activities include but are not limited to:**

+ Manage physical security system support to meet service level agreements
+ Analyze physical security system performance and recommend improvements
+ Resolve complex system issues for physical security systems and networks
+ Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation as needed
+ Communicate with customers, manufacturers, vendors, and technical specialists
+ Train system users and other system support personnel as needed
+ Analyze and modify preventive maintenance checklists for system changes
+ Troubleshoot system performance issues and implement corrective actions
+ Perform preventive maintenance actions including system back-ups, error log reviews, database size analysis, and integrity checks
+ Organize and prepare detailed documentation of system performance, including service request records, and analysis
+ Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates
+ Implementation of Server and Workstation patching and STIG remediation
+ Perform all duties with minimal direct supervision
+ Proven experience as a Windows Systems Administrator, with at least 5+ years in a similar role.
+ Proficiency in Windows Server operating systems (e.g., Windows Server 2016/2019).
+ Strong knowledge of Active Directory management and Group Policy administration.
+ Hands-on experience with VMware virtualization technologies.
+ Familiarity with PowerScale or similar storage solutions.
+ Proficiency in PowerShell scripting for automation and task optimization.
+ Strong troubleshooting skills and the ability to resolve complex technical issues.
+ Excellent communication and teamwork skills.

Qualifications

**Clearance/Citizen Type:** Applicants selected will be subject to a government security investigation and must meet eligibility requirements.

Secret Clearance is Required.

**Qualifications:**

+ Please note that in pursuant to a government contract, this specific position requires U.S. Citizenship and an active secret clearance or above.
+ Education: Computer Science, Engineering Degree or a Related Technical Discipline
+ Master's Degree and 0+ years preferred
+ Bachelor's Degree and 2+ Years preferred
+ Associate’s degree and 6+ Years of progressive experience or
+ HS Diploma or Equivalent and 8+ Years of progressive experience
+ Requires system administrator experience in performing triage on system problems, resolving the system problems, analyzing system data to prevent problems, implementing new workstations, and system extensions.
+ Requires 2 + years of experience programming/administrating Physical Access Control Systems.
+ Requires an understanding of Windows patching and vulnerability remediation.
+ Requires advanced knowledge of Windows active directory hierarchy and implementation.
+ Requires basic knowledge of large-scale networking, VLANS and routing.
+ Requires reliable attendance at customer site during work hours required by customer.
+ Requires the ability to work flexible shifts that include nights, weekends and holidays as needed.
+ Requires minimal travel
+ Requires minimum of Security + Certification, CASP, or CISSP certification preferred
+ Strong oral, written and presentation skills.
+ Demonstrated background working with multidisciplinary teams.
+ Demonstrated time management and organization skills to meet deadlines and quality objectives.
+ Strong MS Excel, Word, and PowerPoint skills.

**Desired / Advantageous Qualifications:**

+ CertificationExperience in CCure 9000 Access Control System.
+ CertificationExperience in AMAG Access Control System.
+ CertificationExperience in BOSCH BVMS.
+ Microsoft SQL Server Query writing and management experience.
+ Experience troubleshooting and maintaining Microsoft Server (2012,2016).
+ Install and load system operating software.
+ Experience programming/administrating Access Control Systems of any type.
+ Experience with installation, troubleshooting, and testing of security electronics equipment.
+ Relevant certifications e.g., MCSA, MCSE, VMware Certified Professionals) are a plus.

· Microsoft Certified: Azure Database Administrator Associate · Microsoft 365 Certified: Administrator Expert · Microsoft Certified: Windows Server Hybrid Administrator Associate

**What we offer:**

+ A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better.

We are driven by our core values of agility, expertise, and trust.
+ An opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years.
+ Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement.
+ Open and transparent communication with senior leadership as well as local office management.

**We offer an excellent benefits package including:**

+ A competitive salary
+ Medical, dental, vision, life, and disability insurance
+ Paid time off
+ Tuition reimbursement
+ 401k Retirement Plan
+ Military Reserve pay offset
+ Paid maternity leave

**Abilities:**

+ Exposure to computer screens for an extended period of time.
+ Sitting for extended periods of time.
+ Reach by extending hands or arms in any direction.
+ Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
+ Listen to and understand information and ideas presented through spoken words and sentences.
+ Communicate information and ideas in speaking so others will understand.
+ Read and understand information and ideas presented in writing.
+ Apply general rules to specific problems to produce answers that make sense.
+ Identify and understand the speech of another person.

Pay Range

USD $86,720.00 - USD $130,080.00 /Yr.

Required Skill Profession

Other General