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System Administrator Level 2 Job Opening In Annapolis Junction – Now Hiring Nyla Technology Solutions


Job description

Job Description


Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.

Manages IT system infrastructure and any processes related to these systems.

Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.

Provides support for the escalation and communication of status to agency management and internal customers.

Provides support for the dispatch system and hardware problems and remains involved in the resolution process.

Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.


- Provide support for implementation, troubleshooting and maintenance of IT systems

- Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems

- Manage the daily activities of configuration and operation of IT systems

- Provide assistance to users in accessing and using IT systems

- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems

- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

- Provide support for the escalation and communication of status to agency management and internal customers

- Optimize system operations and resource utilization, and perform system capacity analysis and planning

- Provide in-depth experience in trouble-shooting IT systems

- Provide detailed analysis and feedback to agency management and internal customers for escalated tickets

- Provide support for the dispatch system and hardware problems and remains involved in the resolution process

-  Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance

,

Required Skills


Required:
• Exposure to and experience with SharePoint Server required.

Back-end SharePoint experience highly preferred over front-end/design experience.
• Strong previous experience with Windows Server 2016 and greater, including standard server maintenance, OS patching, and migration.
• Demonstrate customer service skills and be able to assist users through a variety of remote support capabilities (ticketing, phone, email, etc.).
• Experience with scripting (Powershell) and automation techniques


Education: 

Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.

Bachelor’s degree in a technical discipline from an accredited college or university is required.

Five (5) years of additional SA experience may be substituted for a bachelor’s degree.


,

Desired Skills


Desired:
• IIS, Microsoft SQL Server, Active Directory, Lightweight Directory Access Protocol (LDAP) experience desired
• .NET, C#, Rest API/jQuery, JavaScript, HTML 5, CSS, Optimal IdM, user liaison experience, and writing documentation a strong plus.
• Experience with SharePoint associated products (Designer, Visio, InfoPath, Visual Studio, PowerShell,) desired.
• Pro-active and self-motivated team member
• Ability to follow instructions and excellent communicator

,

About Nyla Technology Solutions


Nyla Technology Solutions delivers exceptional Artificial Intelligence (AI), Data Science, and Software Engineering services for the U.S. Government.

Nyla embraces a forward-thinking and bold approach at every turn,  earning us a solid reputation of technical trendsetters within the industry.

We have a passion for developing solutions that have a quick and immediate impact on mission.

Headquartered in Columbia, Maryland, our customers love how we tackle their most challenging problems and get things done.


If you have the unique experience and expertise we are seeking, along with the desire and determination to invest your time and energy as a part of Nyla’s team, 


Taking Care of All of You

Nyla provides a top-of-market compensation and benefits package.

And through our unique Nyla FLEX program, we custom tailor these benefits to best fit your lifestyle.


The Nyla FLEX benefit program is designed to offer you flexibility in the 3 biggest areas of your life: your pay, your leave, and your schedule.


PAY - Nyla starts with 4 weeks of Annual Leave plus 11 holidays and an additional day of Annual Leave for each year you’re at the company.

You have the flexibility to cash out your annual leave hours, opt out of other Nyla benefits, and/or arrange for additional hours on contract* (over 40 hrs/week).

There’s even an option to earn 1.3 times your hourly rate once you work over 1880 hours on contract!


LEAVE - Want to spend more time with the family?

Want more time to travel the world?

You can BUY additional annual leave for a total of 6 weeks of annual leave.

That’s up to 240 hours of leave plus 11 holidays! That’s not even including paid anniversary leave!


SCHEDULE - Does the traditional 40-hour workweek no longer fit your lifestyle?

With Nyla FLEX, you have the freedom to scale down to 30-32 hours while still enjoying the top-notch Nyla benefits you know and love.

It's flexibility that works for you without compromising the perks!


WHAT ABOUT OTHER BENEFITS?

 Nyla’s health care (medical, dental, and vision) is 100% covered by the company.

We provide 10% 401k matching - with full vesting day 1! Our Professional Development offers $5,000 per year to be used towards fees, tuition, or time off for your continued growth.

We even have a student loan repayment program and we provide 8 hours of volunteering annually so you can support your community, making your world a better place.

 


To learn more about Nyla's culture and our exceptional benefit packages click .

Nyla is an equal opportunity employer.

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your System Administrator Potential: Insight & Career Growth Guide


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Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for System Administrator in Annapolis Junction, United States, highlighting market share and opportunities for professionals in System Administrator roles.

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Are You Looking for System Administrator Level 2 Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Nyla Technology Solutions adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for System Administrator Level 2 Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Annapolis Junction. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for System Administrator Level 2?

Key qualifications for System Administrator Level 2 typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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To improve your chances of getting hired for System Administrator Level 2, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for System Administrator Level 2 Job Success

Nyla Technology Solutions interview tips for System Administrator Level 2

Here are some tips to help you prepare for and ace your System Administrator Level 2 job interview:

Before the Interview:

Research: Learn about the Nyla Technology Solutions's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your System Administrator Level 2 interview at Nyla Technology Solutions, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Nyla Technology Solutions's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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