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Urgent! System Engineer Cisco PBX (VoSIP) Job Opening In Fort Meade – Now Hiring Competitive Range Solutions, LLC

System Engineer Cisco PBX (VoSIP)



Job description

Competitive Range partners with the government to plan and deploy complex, IT-enabled, and mission-essential capabilities.

Our goal is to help you develop and expand your professional capabilities while working on challenging, exciting projects in a collaborative, congenial environment.



Competitive Range Solutions requires the expertise of a talented and experienced System Engineer, Cisco PBX (VoSIP), to assist in directing and managing the program's executive support group.

The candidate must reference their ability and experience working in a Department of Defense (DoD) customer environment and effective integration with a government multi-contractor team.



The System Engineer will maintain a complex voice communication system supporting DoD customers.

This role requires expertise in VoIP, VoSIP, and TDM technologies and a proactive approach to modernizing and consolidating voice services.



Roles and Responsibilities:



+ Responsible for operating, maintaining, and modernizing voice communication services to ensure seamless and secure telecommunications.



+ Manage and maintain government-furnished Cisco PBX systems, VoIP, VoSIP, ACD, and all associated telecommunications management systems 24x7x365.



+ Develop and execute a comprehensive preventive maintenance program to update all voice infrastructure with the latest patches, vendor upgrades, and security/compliance requirements.



+ Continuously monitor the performance of voice systems and infrastructure, taking corrective actions when necessary to ensure optimal operation.



+ Respond promptly to customer incident tickets, restoring systems and services to full operational capability with minimal downtime.



+ Maintain and update all relevant documentation, ensuring all systems are compatible with long-distance, local exchange networks and central office connections via SIP or TDM.



+ Work closely with Long-Distance and Local Exchange Carriers and government stakeholders on current and future numbering plans and technology provisions.



+ Provide technical and project management support for voice projects, including PBX analysis/implementations, VoIP technical design, and wireless product troubleshooting.





Qualifications/Experience:



+ Active Secret Clearance.



+ 5+ years' experience in operating and maintaining Cisco PBX systems.



+ Extensive experience with Cisco PBX, VoIP, VoSIP, and TDM technologies.



+ In-depth knowledge and expertise in telecommunication, networking, and IT infrastructure.



+ Proficiency in government telecommunications systems and standards.



+ Experience in preventive maintenance programs and system troubleshooting.



+ Excellent communication and customer service skills, with the ability to consult with various stakeholders.





Education/Certifications:



+ Bachelor's degree in computer information systems, Computer Science, Engineering, or a related field

+ Master's degree preferred.



+ Cisco

+ Cisco Unified Communication Manager (CUCM)

+ Cisco certifications (e.g., CCNP, CCIE) or equivalent.



+ Experience with military or government communication systems.



+ Familiarity with the DoD environment and requirements.






Required Skill Profession

Other General



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