Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: System Reliability & Support Specialist Sr.
United States Jobs Expertini

Urgent! System Reliability & Support Specialist Sr Job Opening In Miamisburg – Now Hiring PNC

System Reliability & Support Specialist Sr



Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.

We are all united in delivering the best experience for our customers.

As a(n) [position title] within PNC's [name of division] organization, you will be based in [city/state location of position].



Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.

We are all united in delivering the best experience for our customers.

As a System Reliability & Support Specialist Sr within PNC's Home Lending Technology organization, you will be based in Miamisburg, OH, Jacksonville, FL, or Pittsburgh, PA.

This is a support role working within PNC’s IT “Run the Bank” organization where you will be joining a Mortgage company staff of talented and dedicated employees.

You will be exposed to vendor applications, in-house written applications and imaging systems.

You will create Line of Business relationships to better understand their applications which are maintained by our team.


The ideal candidate will have the following experience and skills:
• C# .NET
• .Net Core
• MS SQL
• Oracle 12
• Angular
• Bootstrap
• REST based API
• Window and Linux Server Administration

Preferred Skills:
• Dynatrace and/or BMC TrueSight
• Bitbucket and/or TFS
• Jenkins and/or U-deploy
• Kubernetes / Open Shift

Job Description

  • Monitor, maintain and support systems and software to ensure stability and compliance to technology standards.
  • Performs maintenance, including installation of patches and upgrades with an understanding of the production environment and goal of continuous availability.
  • Incident detection, resolution and/or escalation.

    Conducts root cause analysis and correction resulting in prevention.
  • Monitors systems availability, performance, and capacity against baseline metrics and reports trends.

    Reports out information to support stabilization.
  • Develops in depth knowledge of supported systems and applications and transfers knowledge to more junior staff.
  • Leads application governance, such as required attestations, continuity testing, impact analysis, responding to audit/regulatory inquiries and complying with technology standards.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Competencies

Analytical Thinking – Knowledge of techniques and tools that promote effective analysis and the ability to determine the root cause of organizational problems and create alternative solutions that resolve the problems in the best interest of the business.

Application Maintenance – Knowledge of and ability to define, implement changes to, and support a production application.

Application Programming Interfaces (API's) – Knowledge and ability to write, test, and debug application programming interfaces (APIs).

Decision Making and Critical Thinking – Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions.

IT Environment – Knowledge of an organization's IT purposes, activities and standards; ability to create an effective IT environment for business operations.

IT Incident Management – Knowledge of and ability to investigate, troubleshoot, resolve and prevent the recurrence of incidents that interfere with the normal delivery of IT services.

IT Service Management (ITSM) – Knowledge of and the ability to utilize a variety of management skill sets and technical tools to ensure quality and high standards in IT services.

IT Standards, Procedures & Policies – Knowledge of and the ability to utilize a variety of administrative skill sets and technical knowledge to manage organizational IT policies, standards, and procedures.

Packaged Application Integration – Knowledge of and the ability to implement packaged application software and integrate it with company applications, databases and technology platforms.

Software Reliability Management – Knowledge of, and ability to develop and use, principles, methodologies and metrics that increase software product performance and reliability.

System Development Life Cycle – Knowledge of project management techniques and the ability to plan, design, develop, test, implement and maintain system development life cycle segments and phases.

Technical Troubleshooting – Knowledge of technical troubleshooting approaches, tools and techniques, and the ability to anticipate, recognize, and resolve technical (hardware, software, application or operational) problems.

Work Experience

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience.

Certifications are often desired.

In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.

Education

Bachelors

Disability Accommodations Statement:


The PNC workplace is inclusive and supportive of individual needs.

If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select
Option 4: Recruiting or contact us via email at pathfinder@pnc.com.

The Human Resources Service Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM ET.

Equal Employment Opportunity (EEO):


PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.


Required Skill Profession

Computer Occupations



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your System Reliability Potential: Insight & Career Growth Guide


  • Real-time System Reliability Jobs Trends in Miamisburg, United States (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for System Reliability in Miamisburg, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 10033 jobs in United States and 1 jobs in Miamisburg. This comprehensive analysis highlights market share and opportunities for professionals in System Reliability roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for System Reliability & Support Specialist Sr Job?

    Great news! is currently hiring and seeking a System Reliability & Support Specialist Sr to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at PNC adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying United States laws and regulations
  • What Is the Average Salary Range for System Reliability & Support Specialist Sr Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Miamisburg. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for System Reliability & Support Specialist Sr?

    Key qualifications for System Reliability & Support Specialist Sr typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for System Reliability & Support Specialist Sr?

    To improve your chances of getting hired for System Reliability & Support Specialist Sr, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for System Reliability & Support Specialist Sr Job Success
    PNC interview tips for System Reliability & Support Specialist Sr

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the PNC's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your System Reliability & Support Specialist Sr interview at PNC, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the PNC's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for System Reliability & Support Specialist Sr Positions

    Setting up job alerts for System Reliability & Support Specialist Sr is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!