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System Support Analyst I Job Opening In Columbia – Now Hiring Amergis


Job description

Salary: $22-$26 / Hour

The System Support Analyst I is responsible for supporting all offices on the implementation and use of

multiple systems.

In addition to responding to incoming tickets, the System Support Analyst I analyzes

ticket trends and recommends solutions to prevent questions and issues.


Essential Duties and Responsibilities:



+ Supports multiple stakeholders on a range of systems (Including but not limited to Vision,

+ eRecruit, MaximCare mobile, Telephony systems, Maxim Web clock)

+ Troubleshoots and resolves tickets submitted timely

+ Works with other team members in order to escalate issues that couldn’t be resolved

+ Reports on ticket trends weekly

+ Reeducates system users as appropriate

+ Informs key stakeholders of potential issues related to errors and trends

+ Contributes to projects that will prevent questions, problems, and tickets

+ Provides great customer service to our business partners

+ Performs other duties as assigned/necessary



Minimum Requirements:



+ Bachelor’s Degree or equivalent experience required

+ Experience in the IT/Healthcare industry/staffing/recruiting or field support

+ Ability to analyze system and process related issues and offer solutions

+ Strong customer service and communication skills required

+ Must be able to work effectively as part of a team while maintaining a strong attention to detail

+ Basic computer proficiency required and proficiency in Windows XP Professional, Microsoft

+ Office suite software programs, internet usage, and learning program design systems and software

+ Ability to effectively elicit/provide information to and from appropriate individuals (including, but not limited to, supervisors, co-workers, clients) via strong communication skills; proficiency in the English language may be required


Required Skill Profession

Other General


  • Job Details

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Unlock Your System Support Potential: Insight & Career Growth Guide


Real-time System Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for System Support in Columbia, United States, highlighting market share and opportunities for professionals in System Support roles.

46258 Jobs in United States
46258
291 Jobs in Columbia
291
Download System Support Jobs Trends in Columbia and United States

Are You Looking for System Support Analyst I Job?

Great news! is currently hiring and seeking a System Support Analyst I to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Amergis adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for System Support Analyst I Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Columbia. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for System Support Analyst I?

Key qualifications for System Support Analyst I typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for System Support Analyst I?

To improve your chances of getting hired for System Support Analyst I, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for System Support Analyst I Job Success

Amergis interview tips for System Support Analyst I

Here are some tips to help you prepare for and ace your System Support Analyst I job interview:

Before the Interview:

Research: Learn about the Amergis's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your System Support Analyst I interview at Amergis, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Amergis's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for System Support Analyst I Positions

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