- Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: System Support Analyst.
Urgent! System Support Analyst Job Opening In Indianapolis – Now Hiring Net2Source
Join a Global Leader in Workforce Solutions – NetSource Inc.
Who We Are
NetSource Inc.
isn't just another staffing company—we're a powerhouse of innovation, connecting top talent with the right opportunities.
Recognized for % growth in the past three years, we operate in countries with a global team of ,+.
Our mission?
To bridge the talent gap with precision—Right Talent.
Right Time.
Right Place.
Right Price.
Title: System Support Analyst – Digital Health Systems
Duration: months
Location: Indianapolis, IN
Position Summary
As a System Support Analyst within the team, you will be responsible for managing service operations that support digital health software and data systems.
This includes monitoring and completing CAPA (Corrective and Preventive Action) items, coordinating access management and account secret rotations, supporting operational needs, initiating change requests, generating usage and change metrics, and maintaining validation documentation.
You will also utilize Jira tools to track tasks, ensure requirements and tasks are accurately captured, and use ServiceNow to capture and resolve service-related issues in a timely manner.
The role requires a detail-oriented and proactive approach to ensure compliance, service continuity, and audit readiness.
Key Responsibilities
• Monitor and complete CAPA items, including:
– Access management and periodic access reviews
– Coordination of account secret rotations
• Maintain and update validation documentation to ensure alignment with regulatory and quality standards
• Provide operational support to the team across service workflows
• Create and manage change requests for system updates and improvements
• Generate and analyze usage and change metrics to support service performance and reporting
• Use Jira/ServiceNow tools to manage service tasks, track CAPA progress, and coordinate change requests
• Collaborate with internal teams to support compliance, security, and continuous improvement initiatives
Qualifications
• - years of experience required
• Bachelor's degree in Information Technology, Computer Science, or a related field
• Experience in service management within regulated or enterprise environments
• Familiarity with CAPA processes, access control, and change management
• Knowledge of validation documentation practices and audit requirements
• Proficiency in Jira or similar task management tools
• Strong analytical skills and experience with metric reporting tools
• Excellent communication and coordination abilities
• Ability to work independently and collaboratively across technical and operational teams
Why Work With Us?
We believe in more than just jobs—we build careers.
At NetSource, we champion leadership at all levels, celebrate diverse perspectives, and empower you to make an impact.
Think work-life balance, professional growth, and a collaborative culture where your ideas matter.
Our Commitment to Inclusion & Equity
NetSource is an equal opportunity employer, dedicated to fostering a workplace where diverse talents and perspectives are valued.
We make all employment decisions based on merit, ensuring a culture of respect, fairness, and opportunity for all, regardless of age, gender, ethnicity, disability, or other protected characteristics.
Awards & Recognition
• America's Most Honored Businesses (Top %)
• Fastest-Growing Staffing Firm by Staffing Industry Analysts
• INC List for Eight Consecutive Years
• Top by Dallas Business Journal
• Spirit of Alliance Award by Agile
Ready to Level Up Your Career?
Click Apply Now and let's make it happen.
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your System Support Potential: Insight & Career Growth Guide
Real-time System Support Jobs Trends in Indianapolis, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for System Support in Indianapolis, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 46273 jobs in United States and 251 jobs in Indianapolis. This comprehensive analysis highlights market share and opportunities for professionals in System Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Net2Source is currently hiring and seeking a System Support Analyst to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: System Support Analyst Jobs Indianapolis.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Net2Source adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a System Support Analyst Jobs United States varies, but the pay scale is rated "Standard" in Indianapolis. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for System Support Analyst typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for System Support Analyst, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your System Support Analyst interview at Net2Source, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Net2Source's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for System Support Analyst is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!