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Systems Administrator V Job Opening In San Jose – Now Hiring AVA Consulting


Job description


Position Title: Senior Collaboration Systems Administrator
Description:

Job Summary
  • As the Collaboration Systems Administrator, you will manage and support client's collaboration tools, including Email, Google Workspace, Office , Cisco CES, Ironport, and Microsoft Exchange, Slack, Lucidchart, Figma, Your role involves ensuring the seamless operation, support and integration of these platforms to drive efficiency and innovation across the organization.


  • Key Responsibilities:
  • Platform Management: Administer and maintain collaboration tools, including Google Workspace, Microsoft Exchange, Microsoft SharePoint and O, Cisco CES and Ironport to meet client's evolving business needs.

  • Technical Support: Provide technical, escalation and backend support and solutions for collaboration systems.

  • Tool Integration: Assist in integrating various collaboration platforms to optimize processes and workflows.

    Innovation and Improvement: Investigate new technologies and methodologies to further enhance collaboration capabilities.

  • Cross-Functional Collaboration: Work with other departments such as service desk, Information security, networking, etc.

    to implement and refine solutions that boost productivity and efficiency.

  • Stakeholder Engagement: Communicate effectively with stakeholders to gather requirements and deliver technology solutions that align with business objectives.

  • End-User Training and Support: Provide documentation to end-users, ensuring they can effectively utilize collaboration tools and systems.

  • Change Management: Coordinate, test, and plan changes to collaboration systems.

    Communicate these changes, which may include enhancements, maintenance, fixes, and emergency updates.


  • Required Qualifications
  • Technical Expertise: Strong knowledge and experience in managing collaboration platforms, including Email, Google Workspace, Office , Slack, Cisco CES, Ironport, Microsoft Exchange, and more.

  • Problem-Solving Abilities: Exceptional analytical skills, capable of addressing complex issues related to collaboration tools.
  • Communication Skills:
  • Excellent verbal and written communication skills, with proficiency in English, able to effectively engage with both technical and non-technical stakeholders.

  • Large Corporate Environment Support: Has supported large environments with more than k users.


  • Preferred Qualifications
  • Experience: Senior level experience - + years in roles focusing on collaboration platforms administration.
  • Education:
  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Certification:
  • Relevant certifications in technologies related to collaboration tools.


  • Work Environment
  • Scheduled Weekly Hours: Typically hours per week, with flexibility for different working styles.

    On-Call Responsibilities: We use a follow the sun model for on-call so the on-call shifts would be during the candidates normal shift working hours.

  • Required Skill Profession

    Computer Occupations


    • Job Details

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    Unlock Your Systems Administrator Potential: Insight & Career Growth Guide


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