Systems Analyst 3

Job description

Solicitation Reference Number

(phone number removed)



Customer Name

Texas Health and Human Services Commission



Category

Applications/Software Development



Customer Entity Name

Health and Human Services Commission



Title

Systems Analyst



Estimated Hours

2,000



SSR Status

Posted



Number of Positions

1



Status

New



# of Resumes Allowed

1



Candidates Submitted



Full/Part Time

Full Time



IT STAFFING SERVICES SOLICITATION UNDER

DEPARTMENT OF INFORMATION RESOURCES

IT STAFF AUGMENTATION CONTRACT (ITSAC)





Solicitation Reference Number: (phone number removed)
Working Title: Systems Analyst 3
Title/Level: Systems Analyst 3


Category: Applications/Software Development
Full Time








I.

DESCRIPTION OF SERVICES



Texas Health and Human Services Commission requires the services of 1 Systems Analyst 3, hereafter referred to as Candidate(s), who meets the general qualifications of Systems Analyst 3, Applications/Software Development and the specifications outlined in this document for the Texas Health and Human Services Commission.



All work products resulting from the project shall be considered "works made for hire " and are the property of the Texas Health and Human Services Commission and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law.

Texas Health and Human Services Commission will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s).

Understands business objectives and problems, identifies alternative solutions, performs studies and cost/benefit analysis of alternatives.

Analyzes user requirements, procedures, and problems to automate processing or to improve existing computer system: Confers with personnel of organizational units involved to analyze current operational procedures, identify problems, and learn specific input and output requirements, such as forms of data input, how data is to be; summarized, and formats for reports.

Writes detailed description of user needs, program functions, and steps required to develop or modify computer program.

Reviews computer system capabilities, specifications, and scheduling limitations to determine if requested program or program change is possible within existing system.

The Business Data Analyst will primarily focus on analyzing existing business requirements to understand current functionalities, data flows, and pain points.

The role will then leverage this understanding to elicit and write comprehensive business requirements for new systems or enhancements.

A key responsibility will be translating complex business needs into clear, actionable requirements.

The role must be well-versed in writing Epics and User Stories, including acceptance criteria, to effectively communicate functional and non-functional requirements to development and quality assurance teams.

The role will collaborate closely with business stakeholders, product owners, and technical teams to ensure alignment between business objectives and system capabilities.

The ideal candidate will possess strong data analysis skills, an ability to document current state processes, and a proactive approach to identifying opportunities for process and system improvements.

Excellent communication and interpersonal skills are essential for facilitating workshops, gathering information, and presenting findings to diverse audiences.

II.

CANDIDATE SKILLS AND QUALIFICATIONS




Minimum Requirements:

Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.











Years
Required/Preferred
Experience


13
Required
Hands-on experience as a business data analyst in the Information Technology industry, demonstrating strong analytical and documentation skills.




13
Required
Proven ability to collaborate with technical and non-technical teams to analyze complex data-driven business problems and recommend actionable solutions.




10
Required
Experience designing and optimizing data workflows and data management processes using modeling or mapping tools.




10
Required
Well-versed in writing Epics and User Stories, including acceptance criteria, to effectively communicate functional and non-functional requirements to development and quality assurance teams


8
Required
Experience creating and maintaining data-related documentation including data dictionaries, business requirement documents, and data mapping specifications.




8
Required
Experience designing and presenting visual data models and dashboards to communicate trends, performance, and project timelines.




8
Required
Demonstrated ability to lead data-focused meetings and interviews, document outcomes, and drive resolution of data-related issues.




4
Preferred
Bachelor's degree in data science, Computer Science, Information Systems, Business Analytics, or a related field.

Equivalent experience may be substituted.




4
Preferred
Strong multi-tasking skills with the ability to manage multiple data projects or assignments concurrently.







III.

TERMS OF SERVICE





Services are expected to start 10/01/2025 and are expected to complete by 08/31/2026.

Total estimated hours per Candidate shall not exceed 2000 hours.

This service may be amended, renewed, and/or extended providing both parties agree to do so in writing.

IV.

WORK HOURS AND LOCATION





Services shall be provided during normal business hours unless otherwise coordinated through the Texas Health and Human Services Commission.

Normal business hours are Monday through Friday from 8:00 AM to 5:00 PM, excluding State holidays when the agency is closed.



The primary work location(s) will be at 4601 W Gudalupe St, Austin, Texas 78751.

The working position is Hybrid - On Site and Telework.

Any and all travel, per diem, parking, and/or living expenses shall be at the Candidate's and/or Vendor's expense.

Texas Health and Human Services Commission will provide pre-approved, written authorization for travel for any services to be performed away from the primary work location(s).

Pre-approved travel expenses are limited to the rates and comply with the rules prescribed by the State of Texas for travel by its classified employees, including any requirement for original receipts.



The Candidate(s) may be required to work outside the normal business hours on weekends, evenings and holidays, as requested.

Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre-approved through Texas Health and Human Services Commission.

V.

OTHER SPECIAL REQUIREMENTS

TERM OF SERVICE

Services are expected to start on or around October 1, 2025 and are expected to completed by August 31, 2026.

Total estimated hours per candidate shall not exceed 2,000 hours for FY26.

Initial Purchase Order Term:

Any Purchase Order resulting from this Request for Resumes is effective on the date of issuance and expires on the last day of the State fiscal year in which the Purchase Order was issued, unless sooner stated in the Purchase Order or unless sooner terminated, renewed, or extended as provided in the Purchase Order.

Renewal Option(s):

HHSC, at its sole discretion, may renew the Purchase Order for up to three, one-year optional renewals.

Such renewal(s), if exercised, shall be subject to all the requirements and terms and conditions of the Purchase Order.

WORK HOURS AND LOCATION

A) Services shall be provided during normal business hours unless otherwise coordinated through the Agency.

Normal business hours are Monday through Friday from 8:00 a.m. through 5:00 p.m., excluding Texas state holidays when the agency is closed.

B) The primary work location will be 4601 W Guadalupe St, Austin, Texas 78751.

Position will be 2 days remote with 3 days (Mon, Tues & Thurs) required to be ONSITE at the location listed above.

Program will only allow candidates who are LOCAL TO THE AUSTIN AREA ONLY (Within 50-mile radius).

Please do not submit candidates who are currently out of state and are planning to move to Texas.

Candidates must already reside in Texas.

C) Any and all travel, per diem, parking, and/or living expenses shall be at the worker's and/or Vendor's expense.

D) The worker may be required to work remotely at HHSC discretion, up to 100 percent of the time.

E) The worker may be required to work outside the normal business hours on weekends, evenings and holidays, as requested.

Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre-approved through the Agency.

Interviews will be conducted: (check all that apply)

By Phone

In person

Through Microsoft Teams

Required Skill Profession

Other General