Systems Analyst

Job description

**Systems Analyst**

**Category:** Software Development/ Engineering

**Main location:** United States, Virginia, Alexandria

**Position ID:** J1025-0211

**Employment Type:** Full Time

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**Position Description:**

Are you passionate about solving complex problems and optimizing business systems?

Join our team as a Systems Analyst, where you'll play a key role in enhancing the performance, security, and reliability of our technology solutions.
In this role, you will:
• Analyze and evaluate business systems and client needs to ensure alignment with organizational goals.
• Identify root causes of system issues and implement tested, effective solutions.
• Ensure system integrity, availability, accuracy, and efficiency across platforms.
• Document processes and procedures, and provide client training and support
• Collaborate across teams to develop strategic recommendations for system improvements.
• Contribute to innovation by aligning technical solutions with business objectives.
We’re looking for someone who is detail-oriented, proactive, and thrives in a collaborative environment.

If you enjoy turning challenges into opportunities and making a meaningful impact through technology, we’d love to hear from you.

This position is located at a client site in Alexandria, VA; however, a hybrid working model is acceptable.

**Your future duties and responsibilities:**

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Assist with system management, application support, and integration functions.
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Provide customer and client support on all matters related to technology services including deskside support and in-depth analysis of specified ERP/financial, eCommerce and SaaS systems, processes and/or departments.
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Provide support in testing, validating, and documenting the performance of application systems.
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Work with colleagues to provide guidance to others in the use of assigned systems including training, client support, instructing and supporting other technology staff, and process development.
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Possess and apply general knowledge of systems and business processes, and knowledge of a specified subset of systems and processes to inform work and recommendations.
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Maintain technical proficiency through professional development, user groups and peer interaction.
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Analyze user requirements, procedures, and problems to automate or improve existing systems and review system capabilities, workflow, and application limitations.
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Work closely through the entire software development lifecycle to achieve business goals.

Attending training seminars, workshops, and other meetings on behalf of technology.
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Other duties and projects as assigned.

**Required qualifications to be successful in this role:**

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Bachelor's degree in computer science, Information Technology, related field, or equivalent experience.
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Up to 2 years of experience as a Systems Analyst, or at least 4 years of experience in lieu of a bachelor's degree.
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Familiarity with CRM, General Ledger, eCommerce, and ERP systems.
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Experience with Agile development processes and methodologies, Sprint planning, Scrum Master, and tooling such as JIRA and Confluence
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Experience with methods, techniques, and procedures necessary to obtain and evaluate user/business requirements, to design, develop document and implement application systems.
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Experience with Adobe Commerce preferred.

Other Information:
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role.

The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications.

To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role.

Compensation decisions are dependent on the facts and circumstances of each case.

A reasonable estimate of the current range for this role in the U.S. is $68,100.00 - $119,200.00.

CGI's benefits are offered to eligible professionals on their first day of employment to include:
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Competitive compensation
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Comprehensive insurance options
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Matching contributions through the 401(k) plan and the share purchase plan
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Paid time off for vacation, holidays, and sick time
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Paid parental leave
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Learning opportunities and tuition assistance
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Wellness and Well-being programs

#LI-JN2

**Skills:**

+ ERP System CSB
+ Jira
+ Systems Analysis

**What you can expect from us:**

**Together, as owners, let’s turn meaningful insights into action.**

Life at CGI is rooted in ownership, teamwork, respect and belonging.

Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life.

That’s why we call ourselves CGI Partners rather than employees.

We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value.

You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last.

You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities.

If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com .

You will need to reference the Position ID of the position in which you are interested.

Your message will be routed to the appropriate recruiter who will assist you.

**Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job.

Emails for any other reason or those that do not include a Position ID will not be returned.**

We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation.

Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held.

Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check.

CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

Required Skill Profession

Other General