Systems and Infrastructure Engineer III Audio Visual Systems

Job description

**Position Summary...**
We are seeking a highly skilled Systems and Infrastructure Engineer III to join our team, responsible for providing operational support and maintenance of conference room technology across the US Central Region, as well as assisting with global conference technology operations.

This role will also focus on server management, telemetry administration, product growth, and ServiceNow maintenance and integrations.

**What you'll do...**

**About Team:**
Our team is focused on developing a streamlined, dependable company that includes service operations and technology solutions for Finance, People, and Associate Digital Experience (ADE).

We also provide a variety of services such as procurement, supplier portfolio management, merchandising master data, and analytics.

From developing HR chatbots and virtual assistants to creating invoice solutions and facilitating legal changes, we help drive efficiency across Walmart globally.

**What you'll do:**

+ Provide operational support and maintenance of conference room technology across the US Central Region, ensuring seamless functionality and minimal downtime.
+ Assist with global conference technology operations, collaborating with cross-functional teams to ensure consistent and high-quality service.
+ Manage servers, including monitoring, troubleshooting, and maintenance to ensure optimal performance and availability.
+ Administer telemetry systems, collecting and analyzing data to inform product growth and improvement initiatives.
+ Contribute to the growth and development of conference technology products, working closely with product owners and stakeholders.
+ Maintain and integrate ServiceNow, ensuring efficient incident management and problem resolution.
+ Collaborate with other teams to identify and implement process improvements, ensuring alignment with business objectives.
+ Stay up-to-date with industry trends and emerging technologies, applying knowledge to drive innovation and improvement.

**What you'll bring:**

+ Comprehensive understanding of how Unified Video communications function and operate over an enterprise network.
+ IP and Network knowledge
+ Good communication skills
+ Customer service attitude
+ Minimum: Avixa CTS certification.

CTS-I or CTS-D a plus
+ 2 years experience in A/V integrations
+ Bachelors degree in Computer Science, Engineering or related discipline
+ Minimum: 2 years’ experience in Enterprise communications as a vendor or in a corporate position or Minimum 2 years’ working for AV Integrator as Field Engineer.
+ Option 1: Bachelor's degree in computer science, computer engineering, information systems, information technology, or related area and 2 years’experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization-related technologies.
+ Option 2: 3 years’ experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization related technologies.
+ Option 3: CTS Certification

**About Walmart Global Tech**
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people.

That’s what we do at Walmart Global Tech.

We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption.

People are why we innovate, and people power our innovations.

We are people-led and tech-empowered.

We train our team in the skillsets of the future and bring in experts like you to help us grow.

We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career.

Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Walmart’s culture is a competitive advantage, and it’s fostered by being together.

Working together in person allows us to collaborate, align quickly and innovate with greater speed.

We use our campuses to create purposeful connection rooted in deepening understanding and investing in the development of our associates.
Our hubs: Walmart is a global company with offices across the United States and around the world.

Our global headquarters is in Bentonville, Arkansas, with primary hubs in the San Francisco Bay area and New York/New Jersey.

**Benefits:**
Benefits: Beyond our great compensation package, you can receive incentive awards for your performance.

Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

**Equal Opportunity Employer:**
Walmart, Inc.

is an Equal Opportunity Employer – By Choice.

We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them.

That means understanding, respecting, and valuing unique styles, experiences, identities, ideas, and opinions – while being inclusive of all people.

_The above information has been designed to indicate the general nature and level of work performed in the role.

It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job.

The full Job Description can be made available as part of the hiring process._

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.

Health benefits include medical, vision and dental coverage.

Financial benefits include 401(k), stock purchase and company-paid life insurance.

Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.

The amount you receive depends on your job classification and length of employment.

It will meet or exceed the requirements of paid sick leave laws, where applicable.
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For information about PTO, see https://one.walmart.com/notices .

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.

Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.

Tuition, books, and fees are completely paid for by Walmart.
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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.

Benefits are subject to change and may be subject to a specific plan or program terms.
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For information about benefits and eligibility, see One.Walmart (https://bit.ly/3iOOb1J) .

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The annual salary range for this position is $80,000.00-$155,000.00
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Additional compensation includes annual or quarterly performance bonuses.
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Additional compensation for certain positions may also include:
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- Stock
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**Minimum Qualifications...**

_Outlined below are the required minimum qualifications for this position.

If none are listed, there are no minimum qualifications._

Option 1: Bachelor's degree in computer science, computer engineering, information systems, information technology, or related area and 2 years’experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization-related technologies.
Option 2: 3 years’ experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization relatedtechnologies.

**Preferred Qualifications...**

_Outlined below are the optional preferred qualifications for this position.

If none are listed, there are no preferred qualifications._

Master’s degree in computer science, computer engineering, information systems, information technology, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.

The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

**Primary Location...**

805 Se Moberly Ln, Bentonville, AR 72712, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job.

This policy applies to all employees and aims to create a safe and productive work environment.
Walmart, Inc.

is an Equal Opportunity Employer- By Choice.

We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them.

That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

Required Skill Profession

Other General