Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Systems Engineer V.
United States Jobs Expertini

Urgent! Systems Engineer V Job Opening In USA, USA – Now Hiring Premera

Systems Engineer V



Job description

Workforce Classification:

Telecommuter

Join Our Team: Do Meaningful Work and Improve People’s Lives 

Our purpose, to improve customers’ lives by making healthcare work better, is far from ordinary.

And so are our employees.

Working at Premera means you have the opportunity to drive real change by transforming healthcare.

To better serve our customers, we are fostering a culture that emphasizes employee growth, collaborative innovation, and inspired leadership.

We are dedicated to creating an environment where employees can excel and where top talent is attracted, retained, and thrives.

As a testament to these efforts, Premera has been recognized on the list.

Newsweek honored Premera as one of , , and , Forbes ranked Premera among for the fourth time.

The Engineer V will lead the design, training, and maintenance support of the Genesys platform.

Utilizing their comprehensive understanding of the Genesys technology stack and roadmap, the Engineer will mitigate risks related to divisional access, system interoperability, and future design decisions.

The Engineer will be responsible for ensuring the stability, integrity, security, and efficient operation of information systems (on-premise and Cloud-based) that support organizational functions.

In this very visible role, the Engineer V will develop and/or drive automation/AI solutions to highly complex, enterprise-wide problems that require the regular use of ingenuity and creativity.

The Engineer guides others on area objectives, setting the strategic vision for long-term sustainable solutions across multiple services and acts as a technical liaison, driving technical communities and cross-talk within and outside the division.

  • Design, configure, and implement solutions within the Genesys Cloud platform to support business requirements.
  • Develop custom integrations, APIs, and call flows to enhance customer and agent experiences in the Genesys Cloud platform.
  • Provide technical leadership in troubleshooting, root cause analysis, and resolution of complex issues in the Genesys Cloud platform.
  • Support junior engineers by providing mentorship and skill development in the Genesys Cloud platform.
  • Advise and act as resource for complex, interconnected systems projects, evaluate requirements and offerings and ensure work aligns with overall systems strategy, direction, and business need, translate technical language/terms across IT teams and to non-technical audiences.
  • Collaborate with product owners/managers, communicate project status to the enterprise, identify problems and collaborate directly with vendors on solutions.
  • Drive automation, integration, and innovation of systems solutions for complex, inter-dependent, enterprise-wide systems, lead the integration of multiple systems and services, setting standards and requirements to ensure alignment to best practices.
  • Evaluate complex systems solutions developed by team, drive continuous improvement of secure technology solutions for company’s IT ecosystem, conduct research on software and systems products to justify recommendations and to support purchasing efforts.
  • Improve the deployment process (pipelines) through innovative and creative solutions that increase efficiency, utilize configuration management technology to design and build automated deployments, review the deployment of complex modules, updates, and fixes to ensure deployment is meeting established standards.
  • Incorporate industry innovations into the deployment process, leveraging data to drive decision-making, collaborate with vendors and IT personnel for problem resolution, proactively engage with vendors, outsourcers, and contractors regarding improvements to system-related services.
  • Define standard operational processes and drive team toward adopting improvements and efficiencies, embrace change and drive adoption of innovative automation solutions, reach out and leverage peer network in identifying ways to innovate work.
  • Define and/or adjust Service Level Agreement (SLA) process and ensure others are adhering to SLAs.
  • Conceptualize and lead others in optimizing for capacity, including designing, and developing processes and tools to improve performance, focus on capacity planning for enterprise-wide, inter-related processes.
  • Define and communicate documentation standards for the IT organization, participate in knowledge transfer across the organization, sharing expertise when appropriate.
  • Additional responsibilities when acting in the role of Solution Architect:Define complex solution architecture that could be managed by a vendor or hosted internally, includes consulting with system architects to harmonize complex systems or infrastructure with the solution architecture, define non-functional requirements, and identify when cross solution dependencies exist that create the need to modify the solution architecture; must understand, articulate, and take accountability for a solution's business concerns, impacts and implications .Participate and lead in developing road maps describing the evolution of enterprise solution portfolios from current state to future state; this includes analysis across domains to recommend changes within the roadmaps.Partner with Enterprise Architects to define models, including solution patterns, to guide solution decisions for the entire enterprise, as well as participating and leading the collaboration cadence related to knowledge sharing and governance, solution architecture community of practice, architecture and high level design reviews.

    Solution architects are change agents of our IT strategic objectives, specifically, Product and Service Driven and adopting an End-to-End Services Mindset.
  • Perform other duties as assigned.
  • Bachelor’s degree in computer science or computer engineering.

    (Required)
  • Twelve (12) years of experience.

    (Required)
  • At least 3 years focused on Genesys Cloud.

    (Required)
  • Strong knowledge of Genesys Cloud architecture, APIs, call flows, and integrations.

    (Required)
  • Experience working with Healthcare Insurance or other highly regulated industry (Preferred)
  • Working knowledge and ability to create automation for replacing various manual tasks.

    (Preferred)
  • Ability to teach and mentor others on devops and laC (infrastructure as code) related principles.

    (Preferred)
  • Ability to work agile methodologies and processes (, scrum, Kanban, etc.).

    (Preferred)
  • Highly advanced skills installing, configuring and troubleshooting operating systems ( Windows Workstation/Server Current Version (N-2), Linux and OS X 10.).
  • Highly advanced scripting skills (such as PowerShell (preferred), Batch, Perl, Python, or Java).
  • Proven analytical, critical thinking and creative problem-solving abilities.
  • Excellent written, verbal, and interpersonal communication skills.

    Ability to communicate complex ideas in both technical and user-friendly language.
  • Ability to work in a team-oriented, collaborative environment.
  • Highly advanced experience in the administration and performance tuning of application stacks.
  • Experience with virtualization and containerization (, VMware, Virtual Box).
  • Solid networking knowledge (OSI network layers, TCP/IP).
  • Solid Cloud experience.
  • Work with Architecture and other business units to align, design, implement and improve security best practices.
  • Provide guidance for potential Security solutions.
  • Strong knowledge of data privacy regulations, compliance.
  • Advanced project management skills.
  • Highly advanced ability to prioritize and manage tasks effectively.
  • Strong customer service orientation.
  • Working Environment
    Work is performed within a normal office environment with ambient temperature.

    Physical Requirements
    The following have been identified as essential physical requirements of this job and must be performed with or without an accommodation:

  • This is primarily a sedentary role which requires the ability to exert up to 10 lbs.

    of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body.
  • This role requires the ability to keyboard and to communicate clearly and understandably in person and over the telephone.
  • Premera total rewards

    Our comprehensive total rewards package provides support, resources, and opportunities to help employees thrive and grow.

    Our total rewards are more than a collection of perks, they're a reflection of our commitment to your health and well-being.

    We offer a broad array of rewards including physical, financial, emotional, and community benefits, including:

  • Medical, vision, and dental coverage with low employee premiums.

  • Voluntary benefit offerings, including pet insurance for paw parents.

  • Life and disability insurance.

  • Retirement programs, including a 401K employer match and, believe it or not, a pension plan that is vested after 3 years of service.

  • Wellness incentives with a wide range of mental well-being resources for you and your dependents, including counseling services, stress management programs, and mindfulness programs, just to name a few.

  • Generous paid time off to reenergize.

  • Looking for continuing education?

    We have tuition assistance for both undergraduate and graduate degrees.

  • Employee recognition program to celebrate anniversaries, team accomplishments, and more.

  • For our hybrid employees, our on-campus model provides flexibility to create your own routine with access to on-site resources, networking opportunities, and team engagement.

  • Commuter perks make your trip to work less impactful on the environment and your wallet.

  • Free convenient on-site parking.

  • Subsidized on-campus cafes make lunchtime connections with colleagues fun and affordable.

  • Participate in engaging on-site activities such as health and wellness events, coffee connects, disaster preparedness fairs and more.

  • Our complementary fitness & well-being center offers both in-person and virtual workouts and nutritional counseling.

  • Need a brain break?

    Challenge someone to a game of shuffleboard or ping pong while on campus.

  • Equal employment opportunity/affirmative action:

    Premera is an equal opportunity/affirmative action employer.

    Premera seeks to attract and retain the most qualified individuals without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, gender or gender identity, sexual orientation, genetic information or any other protected characteristic under applicable law.

    Premera is hiring in the following states, with some limitations based on role or city: Alaska, Arizona, Arkansas, California, Colorado, Florida, Georgia, Idaho, Iowa, Kansas, Kentucky, Maine, Michigan, Minnesota, Missouri, Montana, Nevada, New Hampshire, New Mexico, North Carolina, Oklahoma, Oregon, South Carolina, South Dakota, Tennessee, Texas, Utah, Washington, Wisconsin

    The pay for this role will vary based on a range of factors including, but not limited to, a candidate’s geographic location, market conditions, and specific skills and experience.

    The salary range for this role is posted below; we generally target up to and around the midpoint of the range.

    National Salary Range:

    $128, - $231,

    National Plus Salary Range:

    $146, - $263,

    We’re happy to discuss compensation further during the interview because we believe that open communication leads to better outcomes for all.

    We’re committed to creating an environment where all employees are celebrated for their unique skills and contributions.


    Required Skill Profession

    Engineers



    Your Complete Job Search Toolkit

    ✨ Smart • Intelligent • Private • Secure

    Start Using Our Tools

    Join thousands of professionals who've advanced their careers with our platform

    Rate or Report This Job
    If you feel this job is inaccurate or spam kindly report to us using below form.
    Please Note: This is NOT a job application form.


      Unlock Your Systems Engineer Potential: Insight & Career Growth Guide


    • Real-time Systems Engineer Jobs Trends in United States, United States (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Systems Engineer in United States, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 189080 jobs in United States and 2210 jobs in United States. This comprehensive analysis highlights market share and opportunities for professionals in Systems Engineer roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for Systems Engineer V Job?

      Great news! is currently hiring and seeking a Systems Engineer V to join their team. Feel free to download the job details.

      Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Premera adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying United States laws and regulations
    • What Is the Average Salary Range for Systems Engineer V Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in United States. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    • What Are the Key Qualifications for Systems Engineer V?

      Key qualifications for Systems Engineer V typically include Engineers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

    • How Can I Improve My Chances of Getting Hired for Systems Engineer V?

      To improve your chances of getting hired for Systems Engineer V, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    • Interview Tips for Systems Engineer V Job Success
      Premera interview tips for Systems Engineer V

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the Premera's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
      • Be Positive: Focus on your strengths and accomplishments.
      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your Systems Engineer V interview at Premera, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Premera's products or services and be prepared to discuss how you can contribute to their success.

      By following these tips, you can increase your chances of making a positive impression and landing the job!

    • How to Set Up Job Alerts for Systems Engineer V Positions

      Setting up job alerts for Systems Engineer V is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!