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Systems Engineering Manager (Hybrid) Job Opening In Reston – Now Hiring CareFirst BlueCross BlueShield


Job description

PURPOSE:


Manages a team of technical engineers that manages daily operations of the department responsible for the design and engineering of the organization's infrastructure.

Manages the administration of environments in multiple on-premise data centers, cloud infrastructure as well as disaster recovery.

Ensure and maintain availability, performance, security, automation, DevOps, and license compliance of all infrastructure systems.

Ensures that hardware and/or software are installed and optimally configured in best practice by the vendor and meets the needs of the organization.

Monitors system performance and provides recommendations and executes engineering tasks, as needed.

Responsible for creating and maintaining area's customer based service level agreements.

Responsible for mentoring staff and maintaining labor (talent retention), hardware and software budgets.

REQUIRED JOB FUNCTIONS:

  • Manage purchase of software licenses for new products, and renewal of licenses for existing Tools.
  • Provide Laptop and Workstation with all the necessary software and tools for all new hires across multiple locations.
  • Manage all the Assets for the company from purchase to maintain inventory to re-provision.
  • Produce Management reports.
  • Support Audits.
  • Manage repair of Laptops and workstations.
  • Provide Moderation for Critical Microsoft Teams Meetings & Training department.
  • Build Process and Procedure documents for Operations and Engineering and development team.
  • Manage and support latest Conference Room technologies.
  • Identify new products to enhance end users collaboration.
  • ESSENTIAL FUNCTIONS:

  • Oversees system engineers and engineering support processes to ensure effective resolution of business issues.

  • Evaluates deliverables to ensure products and services meet customer expectations.

  • Manages the relationship with internal business units to deliver on service level agreements.

  • Performance Management and Associate Development.

  • Communicates frequently with vendors to understand product lifecycles.

  • Guides engineering teams in developing system, performance, and software specifications.

  • Leads validation planning process to outline deliverables, resources, personnel, and timelines for ongoing projects.


  • SUPERVISORY RESPONSIBILITY:
    This position manages people.

    QUALIFICATIONS:

    Education Level: Bachelor's Degree in Computer Science, Information Technology or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

    Licenses/Certifications:

  • ITIL Foundations v3 Upon Hire Preferred.
  • PMBOK - Project Management.
  • Process Certifications like Six Sigma.
  • Experience:

  • 5 years Related professional experience.
  • 1 year Supervisory experience or demonstrated progressive leadership experience.
  • Knowledge, Skills and Abilities (KSAs)

  • Ability to present technical and non technical information to multiple audiences.

  • Ability to build relationships across a variety of partner groups in a global environment.
  • Ability to plan and manage complex projects.
  • Knowledge of engineering theory and design criteria.
  • Proficiency with various systems engineering tools and processes.
  • Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.

    Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.
  • Travel Requirements
    Estimate Amount: 10% Routine travel between CareFirst/SBP locations.

    Department

    Department: 

    Equal Employment Opportunity

    CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer.

    It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

    Required Skill Profession

    Operations Specialties Managers


    • Job Details

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    Unlock Your Systems Engineering Potential: Insight & Career Growth Guide


    Real-time Systems Engineering Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Systems Engineering in Reston, United States, highlighting market share and opportunities for professionals in Systems Engineering roles.

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    Download Systems Engineering Jobs Trends in Reston and United States

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at CareFirst BlueCross BlueShield adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying United States laws and regulations

    What Is the Average Salary Range for Systems Engineering Manager (Hybrid) Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Reston. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Systems Engineering Manager (Hybrid)?

    Key qualifications for Systems Engineering Manager (Hybrid) typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    CareFirst BlueCross BlueShield interview tips for Systems Engineering Manager (Hybrid)

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    Final Thought:

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