Systems Reliability Engineer / Technical Support Intern, San Jose, CA (Summer 2026 Local Undergraduates Only)

Job description

**Systems Reliability Engineer Intern - LOCAL applicant ONLY**

**Hungry, Humble, Honest, with Heart.**

**The Opportunity**

This is a 12-week internship with start dates beginning in **May 2026,** contingent on your availability.

You will work in our San Jose, CA office (3 days/week) and remotely (2 days/week).

**Submit your application by October 24, 2025.**

Build on your studies and gain professional experience as a Systems Reliability Engineering (SRE) Intern, solving complex technical product-related problems and delivering world-class customer outcomes.

As an Intern, you'll expand your technical skills and build your confidence as you experience how an industry-leading support team operates on a global scale.

You will work with and learn from a team of technology specialists, including engineers certified by VMware, Cisco, Microsoft, AWS, Red Hat, and more.

We hope to learn from you, too!

**About the Team**

Our Worldwide Support team delivers industry-leading customer experiences to 24,000+ happy customers (https://www.nutanix.com/company/customers) in over 200 countries.

Our global team includes 700+ people who deliver 24/7 technical support to our customers, enabling their success with our hybrid multi-cloud technology solutions.

Through an artful blend of technical expertise, customer service, and excellent communications, we drive the success and loyalty of our customers.

We are as proud of our 97% Customer Satisfaction rating as we are of the career-building and advancement opportunities we offer our team.

As our customer base expands, we’re seeking interns who share our passion for customer success.

Ready for the challenge?

**Apply today.**

**Your Role**

+ Work directly with customers to troubleshoot, debug, reproduce, and resolve complex technical issues.
+ Inspire positive changes to our product based on customer and partner feedback in partnership with our engineering team.
+ Develop and contribute to the internal and external knowledge base, and drive continuous improvement in everything we do.
+ Collaborate with technology partners such as Lenovo, HPE, and VMware to resolve customer issues.

**What You Will Bring**

+ Applicants must be authorized to work in the US without requiring current or future sponsorship for an employment visa status, such as an F1, H1B, or TN visa.
+ You are pursuing a bachelor’s degree from an accredited college or university located in the US with a focus on Networking and Systems Administration, Computer Information Technology, Network Technologies, Computer Science, or a related discipline.
+ **Experience supporting/troubleshooting of Linux, Networking, Virtualization, and Storage technologie** s.
+ Excellent verbal and written communication skills.

**Perks You'll Enjoy**

+ Ongoing mentorship and support from your manager and team
+ Specialized onboarding through our Jumpstart Training Program to get you well-versed in all things HCI (Hyperconverged Infrastructure)
+ The ability to earn Nutanix Certifications
+ Unique teammates and a vibrant Employee Resource Group Community
+ Competitive pay, all the hardware you’ll need, and wellness days

**What Our Interns Say**

_“I have enjoyed being pushed out of my comfort zone.

My mentor has been very supportive, and it has been an enriching experience to see how my IT, customer service, and social skills have greatly improved.”_ - Reisha.

_“As an intern, I had multiple opportunities to grow.

There are many success stories of new joiners that climb swiftly through the ranks by putting in the hard work that translates to career growth and happiness.”_ -James.

**The Process**

We recognize that you are pursuing multiple employment options.

Please note these important dates to consider when making your decision process.

+ Application Screening: We will review your application to gain insight into your **unique talents and skills in relation to our opportunities, and schedule an initial meeting to discuss your skills, goals, and interests.**
+ First Round: Interview with one of our Support Managers to dive into your **unique experiences and motivators** .
+ Second Round: Technical interviews with our hiring teams to **showcase your skills.**
+ (San Jose positions **_only_** ) Students selected for a second-round interview should expect to participate in a single interview with a hiring leader.
+ Final Decision: **Offers extended! Finalists** can expect offers **by mid-to-late November.**

**More About #LifeAtNutanix**

+ Learn more about Nutanix (https://www.nutanix.com/what-we-do) and our platform architecture with the https://www.nutanixbible.com/
+ Explore our Instagram (https://www.instagram.com/lifeatnutanix/?hl=en) and blog (https://www.nutanix.com/blog/life-at-nutanix)
+ Learn what employees are saying on LinkedIn (https://www.linkedin.com/feed/hashtag/lifeatnutanix/) and Glassdoor (https://www.glassdoor.com/Reviews/Nutanix-Reviews-E429159.htm)
+ How we approach Diversity, Equity, Inclusion & Belonging (https://www.nutanix.com/company/diversity)
+ More information for students

Work Arrangement

Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration.

For most roles, that will mean coming into an office a minimum of 3 days per week.

However, certain roles and/or teams may require more frequent in-office presence.

Your manager will provide additional team-specific guidance and norms.

The pay range for this position at commencement of employment is expected to be between USD $ 26 and USD $ 36 per hour.

However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered.

Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Our application deadline is 40 days from the date of posting.

In good faith, the posting may be removed prior to this date if the position is filled or extended in good faith.
We're an Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer.

Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law.

We hire and promote individuals solely on the basis of qualifications for the job to be filled.

We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment.

As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.

If you need a reasonable accommodation, please let us know by contacting CandidateAccommodationRequests@nutanix.com.

Required Skill Profession

Other General