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Systems Services and Support Analyst Job Opening In Westlake Texas – Now Hiring Veracity Software Inc


Job description

Title: Systems Services and Support Analyst

Location: Merrimack, NH or Westlake, TX

Duration: 12+ months

Video Interview



Shift: M-F; 8:00 – 5:00 This resource participates in a 24x7 on-call rotation and handles stakeholder escalations.

Skills: - 3-5 Years of working experience and strong knowledge of FTP / SFTP / AS2/ NDM and other managed file transmission protocols - Experience with batch and data support activities.

- Python scripting and automation

Team: The EDT team is the primary entry point used by a wide variety of Fidelity clients to send financial and indicative data to the Workplace Investing (WI) division.

The team is responsible for the implementation, maintenance, and support of file transmissions between WI and third parties and the systems that enable them.





Team

We are always exploring new ways to provide value to our customers.

Above all, we are committed to improving the automation of this area to ensure the fastest and most reliable outcomes.

The team has a direct and positive impact on Fidelity's clients.



Fidelity Investments is looking for a qualified individual to assume a key role as Systems Services and Support Analyst within the Electronic Data Transmissions team (EDT) of the Production Services-SRE group.

The EDT team is the primary entry point used by a wide variety of Fidelity clients to send financial and indicative data to the Workplace Investing (WI) division.

The team is responsible for the implementation, maintenance, and support of file transmissions between WI and third parties and the systems that enable them.

The responsibilities of this role include the analysis of incidents and abends, monitoring of the environment, and responding to user request tickets.

Additional responsibilities and assignments are possible, depending on the experience, skills, and interests of the successful candidate.



The Skills and Expertise You Have

  • 3-5 Years of working experience and solid understanding of FTP / SFTP / AS2/ NDM and other managed file transmission protocols

  • Experience with batch and data support activities using JCL, COBOL, DB2 and various mainframe technologies such as Control-M, TSO, ISPF, and SQL.

  • Experience with Python scripting and automation

  • Proven ability to script mainframe automation with REXX and other mainframe tools.

  • Prior application and batch operations and support experience that demonstrates analytical and problem-solving skills

  • Phenomenal customer service skills and customer satisfaction orientation

  • Strong oral and written communication skills

  • Availability to provide some off-hours /weekend on-call coverage as required.



Required Skill Profession

Other General


  • Job Details

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Unlock Your Systems Services Potential: Insight & Career Growth Guide


Real-time Systems Services Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Systems Services in Westlake, Texas, United States, highlighting market share and opportunities for professionals in Systems Services roles.

142000 Jobs in United States
142000
392 Jobs in Westlake, Texas
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Download Systems Services Jobs Trends in Westlake, Texas and United States

Are You Looking for Systems Services and Support Analyst Job?

Great news! is currently hiring and seeking a Systems Services and Support Analyst to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Veracity Software Inc adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Systems Services and Support Analyst Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Westlake Texas. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Systems Services and Support Analyst?

Key qualifications for Systems Services and Support Analyst typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Systems Services and Support Analyst Job Success

Veracity Software Inc interview tips for Systems Services and Support Analyst

Here are some tips to help you prepare for and ace your Systems Services and Support Analyst job interview:

Before the Interview:

Research: Learn about the Veracity Software Inc's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Systems Services and Support Analyst interview at Veracity Software Inc, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Veracity Software Inc's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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