Tech Risk and Controls Lead Data Quality Governance & Oversight Lead

Job description

Join our team to play a pivotal role in upholding operational excellence and driving change in risk management.
As the Global Technology Issue Management and Data Quality Program Governance and Oversight Lead within Risk Management & Controls, you will oversee the governance and execution of both the Issue Management and Data Quality programs for Global Technology, ensuring alignment with the firm's standards.

In this role, you will define, develop, implement, and manage the daily operations of the governance and oversight operating model, including the creation of operating procedures, guidance documents, and the delivery of consistent reporting through dashboards and management reports.

You will collaborate closely with a range of stakeholders, including Business Control Managers, Firmwide CORE partners, and Issue Owners, contributing to comprehensive reporting on the Issue Management and Data Quality posture and its impact on the business.

**Job Responsibilities**

+ Develop, implement, and manage the governance and oversight operating model for both issue management and data quality programs within Global Technology.
+ Build and maintain operating procedures and guidance documents to support effective issue management and data quality practices.
+ Ensure consistent and accurate reporting via dashboards and management reports for control managers, issue owners, and action plan owners.
+ Collaborate with various levels of management to drive program and initiative success, ensuring alignment with organizational objectives.
+ Provide oversight and guidance to control managers, issue owners, and action plan owners to ensure effective management and resolution of issues and data quality concerns.
+ Identify opportunities for process improvements and best practices in issue management and data quality.
+ Prepare and present program updates, metrics, and reports to senior management and stakeholders.

**Required qualifications, capabilities, and skills**

+ 5+ years of experience or equivalent in technology risk management, or related field.
+ Strong experience on Project management and Stakeholder management, with ability to lead an initiative or play a support role on the broader team.

Proactive in change management and resolution.
+ Proven experience in technology governance, issue management, data quality, or risk management within a large, complex organization.
+ Strong understanding of operating model design, process documentation, and program management.
+ Experience with dashboard creation and management reporting tools.
+ Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
+ Demonstrated ability to drive initiatives to successful outcomes in a dynamic environment.
+ Strong analytical and problem-solving skills.
+ Disciplined approach to managing and improving processes and controls.

**Preferred qualifications, capabilities, and skills**

+ Minimum BS or equivalent level of education/experience
+ 5+ years in relevant business role, operations management, project/program management, or governance
+ Ability to maintain professional documentation for reporting purposes

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands.

Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.

Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.

We also offer a range of benefits and programs to meet employee needs, based on eligibility.

These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Required Skill Profession

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