Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Tech Support TSM Mid Shift.
United States Jobs Expertini

Urgent! Tech Support -TSM - Mid Shift Job Opening In Grapevine – Now Hiring Employee Magnets

Tech Support TSM Mid Shift



Job description

Position Type: Full Time

Job Shift: Mid-shift 11:30am - 8:00pm

Job Location: Grapevine, TX

Position: Tech Support - TSM



Summary

The Technical Support Agent provides phone and email support to customers regarding their electronic repairs.

  • Provide customer support via phone and/or email.
  • Contact customers and get information regarding perceived issues and troubleshoot same.
  • Answer incoming customer calls regarding repair status.
  • Responsible for inbound product check-in processes and outbound shipments of repaired products.
  • Responsible for initiating customer contact in cases of password lockout and HDD reimaging.
  • Package repairs for customer return.
  • Will access available system programs to check repair and shipping statuses.
  • Other duties as assigned.
  • The warehouse always keeps organized and clean.
  • Responsible for maintaining a positive work environment while supporting the company culture.

Education and/or Experience

  • High school graduate or equivalent.
  • Requires intermediate computer skills including Excel.
  • Requires general computer product knowledge, patience, and attention to detail.
  • Requires active listening and problem-solving and excellent communication skills.
  • Be able to use positive language and manage customer expectations.
  • Job requires the ability to clearly organize and categorize work priorities to complete work.
  • Requires the repeated and coordinated use of your hands, wrists, and fingers to use a computer keyboard, and other small handheld tools.
  • Must be goal oriented and accustomed to achieving results through teamwork.
  • Must work well with little supervision and show determination to achieve excellent results

Email carmen@employeemagnets.com to apply!


Required Skill Profession

Computer Occupations



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Tech Support Potential: Insight & Career Growth Guide


  • Real-time Tech Support Jobs Trends in Grapevine, United States (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Tech Support in Grapevine, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 117995 jobs in United States and 59 jobs in Grapevine. This comprehensive analysis highlights market share and opportunities for professionals in Tech Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Tech Support TSM Mid Shift Job?

    Great news! is currently hiring and seeking a Tech Support TSM Mid Shift to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Employee Magnets adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying United States laws and regulations
  • What Is the Average Salary Range for Tech Support TSM Mid Shift Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Grapevine. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Tech Support TSM Mid Shift?

    Key qualifications for Tech Support TSM Mid Shift typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Tech Support TSM Mid Shift?

    To improve your chances of getting hired for Tech Support TSM Mid Shift, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Tech Support TSM Mid Shift Job Success
    Employee Magnets interview tips for Tech Support  TSM   Mid Shift

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Employee Magnets's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Tech Support TSM Mid Shift interview at Employee Magnets, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Employee Magnets's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Tech Support TSM Mid Shift Positions

    Setting up job alerts for Tech Support TSM Mid Shift is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!