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Technical Account Manager Job Opening In Bulverde – Now Hiring Futurex


Job description

Futurex is seeking a team-oriented individual to fill the position of Technical Account Manager.

The ideal candidate is a motivated leader, who uses their technical background to provide a great customer experience to Tier-1 accounts.

A Technical Account Manager focuses on customer support, but from an account-specific perspective.

They are assigned individual accounts with whom they are a dedicated technical support resource.

They build strong relationships and maintain the pulse on customer satisfaction, all while keeping an eye toward growing the overall account footprint.

This position is part of the wider, Technical Support Engineering team, and can include support for Futurex’s global customer base as needed.

This is a fast-paced position with high visibility, and opportunities for rapid advancement.

The qualified candidate must be willing to work under general supervision with moderate latitude for the use of initiative and independent judgment.

The primary responsibility of this position is to provide technical assistance and account management for Tier-1 organizations.

This position is on-site at Futurex’s Engineering Campus in Bulverde, 15 miles north of San Antonio, Texas.



PRIMARY RESPONSIBILITIES


+ Provide ongoing technical support and guidance to key customer accounts

+ Develop strong relationships with Tier-1 accounts to ensure continued support and customer satisfaction

+ Help develop customer IT environments and provide project management services for custom initiatives

+ Track ongoing projects, detail service metrics, and drive new technical discussions

+ Train customers on the Futurex product line and data security best practices

+ Understand industry-specific APIs and protocols used when interfacing with external systems

+ Communicate account status with both internal and external stakeholders

+ Work closely with the technical support, sales, and product teams to support and build the overall account footprint


Requirements

REQUIREMENTS


+ Bachelor’s degree in Cybersecurity, Computer Science, Engineering, or related technical field

+ 3+ years’ experience in a sales and/or technical support role

+ Strong communication skills

+ Strong problem-solving skills

+ Experience managing multiple projects

+ Motivated, entrepreneurial mindset, with eagerness to learn


STRONGLY PREFERRED


+ Familiarity with enterprise data encryption technology, including hardware security modules (HSM); enterprise key, certificate, and PKI management solutions; and/or tokenization for PCI DSS compliance

+ Experience with multiple architectures and platforms

+ Experience with Linux, OpenSSL, scripting (Python, Perl, Bash)

+ Experience with TCP/IP networking


Benefits


+ Health, dental, vision, life, and short/long-term disability insurance

+ Paid vacation, holidays, and sick leave

+ Competitive compensation and opportunities for advancement

+ Complimentary gym membership

+ Retirement plan with employer contribution match

+ Scenic corporate campus with amenities including a tennis court, jogging trail, and putting green

+ Welcoming, family-style corporate culture uniquely suited to fast-paced, entrepreneurial, and motivated individuals


Required Skill Profession

Other General


  • Job Details

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Unlock Your Technical Account Potential: Insight & Career Growth Guide


Real-time Technical Account Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Technical Account in Bulverde, United States, highlighting market share and opportunities for professionals in Technical Account roles.

53435 Jobs in United States
53435
16 Jobs in Bulverde
16
Download Technical Account Jobs Trends in Bulverde and United States

Are You Looking for Technical Account Manager Job?

Great news! is currently hiring and seeking a Technical Account Manager to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Futurex adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Technical Account Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Bulverde. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Technical Account Manager?

Key qualifications for Technical Account Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Technical Account Manager?

To improve your chances of getting hired for Technical Account Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Technical Account Manager Job Success

Futurex interview tips for Technical Account Manager

Here are some tips to help you prepare for and ace your Technical Account Manager job interview:

Before the Interview:

Research: Learn about the Futurex's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Technical Account Manager interview at Futurex, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Futurex's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Technical Account Manager Positions

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