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Technical Account Manager Job Opening In Howell Township – Now Hiring Tech-Keys


Job description

At Tech-Keys, we're on the lookout for a passionate Customer Success Manager to become part of our team and join in our revolution of the client experience alongside our dedicated service teams.

As a Customer Success Manager, you’ll play a pivotal role in our clients’ satisfaction, leading the charge by ensuring seamless communication and top-tier service delivery across our diverse client base.



Expected Outcomes:
  • Take the helm as the go-to contact for clients, tackling service-related challenges, prioritizing escalations, and spearheading requests that are outside the standard support scope.
  • Be the engine behind resolving service requests by efficiently maintaining a smooth flow of support interactions and exceeding expectations.
  • Collaborate and synergize with Support, Solution Design, and Projects to align efforts, craft innovative proactive strategies, and develop comprehensive roadmaps to ensure clients' needs are not just met but exceeded.
  • Engage regularly with clients with both scheduled and spontaneous interactions to elevate and enhance the client experience with an attentive touch.
  • Tackle issues efficiently and head-on to address inquiries regarding procurement, billing, services, and feedback ensuring swift, smooth, and effective resolutions.
  • Keep your finger on the pulse, remain well versed in client-specific knowledge, both technical and operational, and ensure documentation remains current and accurate.
  • Personally invest in and take accountability for the quality of work carried out for the client portfolio.
  • Adhere to and consistently uphold all company policies and best practices.


Compensation & Benefits:
  • $65k - $90k, depending on experience
  • Health, Dental, Vision & other additional benefits 
  • 401K (With 4% Match) eligible after 90 Days
  • Generous PTO


Interview Process:
  1. Apply to the position, upload your resume, and answer the questions in the application. 
  2. Upon reviewing your resume, we'll send you an email with a link to a perform a one-way video interview. 
  3. Upon reviewing the video interview, we'll email you asking to setup an in-person interview. 
  4. After the interview we will email you asking for references. 
  5. We will call you letting you know our decision and discuss compensation. 
  6. At any point during this process if we feel you will not be a fit, we will let you know, we do not leave applications unanswered!

  • Embody Tech-Keys' core dedication to delivering unparalleled customer satisfaction through exceptional interpersonal skills, excelling in phone conversations, written communication, and commitment to providing a top-tier client experience.
  • Readiness to tackle time-sensitive matters outside of standard hours with dedication and commitment.
  • Ability to operate under pressure and manage stressful situations with a composed, collected approach.
  • 2 years of practical experience with and a strong understanding of a variety of enterprise IT technologies, such as networking, SonicWalls, Azure, on-premises servers, Microsoft 365, ticketing systems, RMM tools, and documentation systems.
  • Exhibit meticulous attention to detail ensuring thorough and comprehensive work.
  • Ability to be self-motivated and have a diligent work ethic in a fast-paced and dynamic environment, displaying multitasking capabilities with a proactive, leadership-driven approach.
  • Showcase the ability to quickly absorb information and learn on the go with the passion and drive for independent problem-solving, and a track record of reducing issue escalations.
  • Experienced with ConnectWise suite?

    That’s a plus!

Required Skill Profession

Business Operations Specialists


  • Job Details

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Unlock Your Technical Account Potential: Insight & Career Growth Guide


Real-time Technical Account Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Technical Account in Howell Township, United States, highlighting market share and opportunities for professionals in Technical Account roles.

54750 Jobs in United States
54750
86 Jobs in Howell Township
86
Download Technical Account Jobs Trends in Howell Township and United States

Are You Looking for Technical Account Manager Job?

Great news! is currently hiring and seeking a Technical Account Manager to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Tech-Keys adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Technical Account Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Howell Township. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Technical Account Manager?

Key qualifications for Technical Account Manager typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Technical Account Manager?

To improve your chances of getting hired for Technical Account Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Technical Account Manager Job Success

Tech-Keys interview tips for Technical Account Manager

Here are some tips to help you prepare for and ace your Technical Account Manager job interview:

Before the Interview:

Research: Learn about the Tech-Keys's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Technical Account Manager interview at Tech-Keys, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Tech-Keys's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Technical Account Manager Positions

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