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Urgent! Technical Account Manager (US) Job Opening In Colorado Springs – Now Hiring PVcase
Utilize product domain expertise to serve as a trusted technical advisor and resource for customers.
Manage a book of customers, acting as the primary point of contact for technical related questions and coordination of issue management and problem resolution.
Partner with the Customer Success Management team, who are responsible for driving strategic and commercial value to the customer.
Guide customers through implementation, onboarding, and adoption.
Drive healthy Adoption, Net Retention, and Churn targets
Collect and analyze customer data to identify trends, understand adoption patterns, and provide insights to enhance the customer experience.
Present Executive Business Reviews alongside the Customer Success Manager, focusing on value realization and identifying areas of opportunities.
Advocate for customers and develop strong relationships to ensure adoption of PVcase products
Consult with customers throughout the customer lifecycle to understand their business and strategic goals, ensuring ongoing value in PVcase’s products
Collaborate with cross-functional PVcase teams including Sales, Product, and Marketing, to ensure a seamless customer journey.
Provide customer feedback to PVcase Product Management and Engineering teams, to help identify pain points and relay feature requests.
Ability to guide customers through software implementation, driving adoption, and ensuring customers realize the full value of the product.
Strong communication skills to effectively collaborate with internal and external teams.
Experience in managing customer accounts, handling escalations, and resolving issues.
Strong problem-solving abilities and analytical mindset to identify and address customer challenges effectively.
Excellent communication, time management, project management, and social skills to collaborate effectively with internal and external stakeholders.
Demonstrated ability to manage and build strong relationships with customers, providing technical guidance and support.
Experience in managing complex technical projects and delivering successful outcomes.
Excellent communication and presentation skills to effectively engage with technical and non-technical stakeholders.
Solar or Engineering backgrounds strongly preferred
Proficient in using customer relationship management (CRM) software and other relevant tools
Startup / Scale-up experience preferred
Security for your future with our 401(K) plan, where we match 100% on your first 4% of contributions.
Health, dental, and vision coverage.
Flexible vacation policy, with a minimum of 3 weeks off.
Full training and onboarding program for a seamless start.
Flexible working hours, harmonizing your personal and professional life.
Half-day Summer Fridays.
Unlimited remote work policy.
Internal transparency with company results and salary system, promoting a culture of trust and collaboration.
Additional paid vacation days, including birthdays, volunteering, and other occasions.
Salary Range: Base starting from $65,000 to $95,000, plus variable commission.
Salary range is based on years of experience, industry experience, and relevant skill set.
Immigration-related employment benefits, for example visa sponsorship, are not available for this position.
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Unlock Your Technical Account Potential: Insight & Career Growth Guide
Real-time Technical Account Jobs Trends in Colorado Springs, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Account in Colorado Springs, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 54464 jobs in United States and 277 jobs in Colorado Springs. This comprehensive analysis highlights market share and opportunities for professionals in Technical Account roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! PVcase is currently hiring and seeking a Technical Account Manager (US) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Technical Account Manager (US) Jobs Colorado Springs.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at PVcase adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Technical Account Manager (US) Jobs United States varies, but the pay scale is rated "Standard" in Colorado Springs. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Technical Account Manager (US) typically include Advertising, Marketing, Promotions, Public Relations, And Sales Managers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Technical Account Manager (US) interview at PVcase, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the PVcase's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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