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Urgent! Technical Consulting Engineer - Security - SA Job Opening In Morrisville – Now Hiring Insight Global
Job Description
• Provide advanced technical troubleshooting and problem resolution for security products and services, ensuring timely resolution of customer issues.
• Act as a subject matter expert (SME) for public sector customers, addressing their needs and coordinating seamlessly with internal teams to resolve complex challenges
• Ensure all technical solutions and engagements comply with relevant federal security policies and procedures.
• Reproduce and solve customer issues leveraging on-site and virtual labs.
• Partner with engineering, product management, and professional services teams to escalate and resolve issues, advocate for customer needs, and influence product enhancements.
• Participate with peers in a compensated on-call rotation to support public sector customers outside of standard business hours.
• Handle a wide variety of technical support problems—from simple application or network configuration fixes to extremely complex troubleshooting and problem resolution.
• Submit complete and correct defect reports with collaboration and supervision.
• Work with minimal supervision and exercise judgment within defined procedures to determine appropriate action.
• Collaborate with other TAC engineers across technology boundaries to help drive quicker resolution where multiple technologies may be involved.
• Work cross-functionally to develop and deliver customer-focused solutions, knowledge articles, and best practices.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
We are an equal opportunity/affirmative action employer that believes everyone matters.
Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
• Bachelor’s degree in Computer Science, Cybersecurity, Information Systems, or a related field (or equivalent experience).
• Minimum 3-5 years of direct customer support experience designing, deploying, configuring, supporting, troubleshooting, and debugging networks.
• Strong technical foundation in networking (CCNP equivalent level or above).
• Maintain a deep understanding of federal cybersecurity compliance requirements, such as FISMA, NIST, and FedRAMP, ensuring adherence in support activities.
• Detailed Technical Skills:
o Primary Skills: Knowledge of basic Routing and Switching, VPN/AnyConnect, Cisco Adaptive Security Appliance (ASA) firewalls & vASA, FTD, Firepower, FMC, Cisco IOS Firewall (Zone-Based Firewall), Clustering,.
Intermediate to advanced knowledge of Cloud services such as AWS, Azure, GCP and their provided services.
o Secondary Skills: Cisco Duo and/or Umbrella
o Microsoft Active Directory (AD), Linux, Unix
o Wireshark and other tools for TCP/IP packet capture analysis
o Server and appliance virtualization using VMWare, MS Hyper-V, and KVM
Must be onsite 40 hours/ week on rotating shifts; either 8am - 5pm EST or 12pm - 8pm EST and some on-call WFH is mandatory • Experience supporting United States public sector customers, with knowledge of federal contracting processes and compliance standards.
• CCNP Security or CCIE Certification.
• CISSP Certification.
• Python, Perl, and/or Bash scripting would be an additional advantage.
• Security Clearance can provide upward mobility to support DoD/IL6 customers
✨ Smart • Intelligent • Private • Secure
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Unlock Your Technical Consulting Potential: Insight & Career Growth Guide
Real-time Technical Consulting Jobs Trends in Morrisville, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Consulting in Morrisville, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 39222 jobs in United States and 11 jobs in Morrisville. This comprehensive analysis highlights market share and opportunities for professionals in Technical Consulting roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Insight Global is currently hiring and seeking a Technical Consulting Engineer Security SA to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Technical Consulting Engineer Security SA Jobs Morrisville.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Insight Global adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Technical Consulting Engineer Security SA Jobs United States varies, but the pay scale is rated "Standard" in Morrisville. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Technical Consulting Engineer Security SA typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Technical Consulting Engineer Security SA interview at Insight Global, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Insight Global's products or services and be prepared to discuss how you can contribute to their success.
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