Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Technical Customer Service Support.
United States Jobs Expertini

Urgent! Technical Customer Service Support Job Opening In Morristown – Now Hiring Sitel

Technical Customer Service Support



Job description

Technical Customer Service Support

Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference!


Location Requirements: Must live within 50 MILES OF 2181 W ANDREW JOHNSON HWY.

MORRISTOWN, TN 37814 AND BE WILLING TO COMMUTE TO SITE DAILY: THIS IS AN ON-SITE POSITION.

Job Overview


Foundever is hiring Technical Customer Service Associates! We invest in our people by providing paid training along with growth and development opportunities.

For example, 84% of our managers are internal promotions.

Become a valued member of our dynamic team, where you will have the opportunity to deliver exceptional, personalized support by assisting customers with a range of accounting and tax platforms and applications.


What We're Looking For:

  • Ability to multitask in and navigate between screens efficiently while assisting customers
  • Comfortable in a fast-paced environment
  • Must be 18+ years of age
  • High school diploma (or GED equivalent)
  • Must pass a criminal background
  • Key Skills and Responsibilites:

  • Handle inbound customer service calls

  • Drive customer satisfaction through voice, chat and email communication

  • Navigate multiple systems and tools

  • Recommend product solutions for unique customer needs

  • Why You Should Join Us:

  • Pay: $16/hr with opportunities up to $19+!

  • 100% paid training

  • Dedicated time to skill development

  • Benefits including medical, dental, life, and vision insurance

  • 401k retirement plan with company match

  • Employee discounts

  • Referral bonuses

  • Internal Mobility (84% of our managers are promoted within)

  • Employee Assistance Program (EAP)

  • About Foundever®


    Foundever® is a global leader in the customer experience (CX) industry.

    With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands.

    Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

    Military Partners


    We proudly support military families through partnerships with Military One Source and other veteran organizations.

    We value the unique skills and experiences that veterans bring to our workforce.


    EEO


    Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law.

    The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors.

    This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.


    Required Skill Profession

    Information And Record Clerks



    Your Complete Job Search Toolkit

    ✨ Smart • Intelligent • Private • Secure

    Start Using Our Tools

    Join thousands of professionals who've advanced their careers with our platform

    Rate or Report This Job
    If you feel this job is inaccurate or spam kindly report to us using below form.
    Please Note: This is NOT a job application form.


      Unlock Your Technical Customer Potential: Insight & Career Growth Guide


    • Real-time Technical Customer Jobs Trends in Morristown, United States (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Customer in Morristown, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 91005 jobs in United States and 69 jobs in Morristown. This comprehensive analysis highlights market share and opportunities for professionals in Technical Customer roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for Technical Customer Service Support Job?

      Great news! is currently hiring and seeking a Technical Customer Service Support to join their team. Feel free to download the job details.

      Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Sitel adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying United States laws and regulations
    • What Is the Average Salary Range for Technical Customer Service Support Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Morristown. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    • What Are the Key Qualifications for Technical Customer Service Support?

      Key qualifications for Technical Customer Service Support typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

    • How Can I Improve My Chances of Getting Hired for Technical Customer Service Support?

      To improve your chances of getting hired for Technical Customer Service Support, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    • Interview Tips for Technical Customer Service Support Job Success
      Sitel interview tips for Technical Customer Service Support

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the Sitel's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
      • Be Positive: Focus on your strengths and accomplishments.
      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your Technical Customer Service Support interview at Sitel, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Sitel's products or services and be prepared to discuss how you can contribute to their success.

      By following these tips, you can increase your chances of making a positive impression and landing the job!

    • How to Set Up Job Alerts for Technical Customer Service Support Positions

      Setting up job alerts for Technical Customer Service Support is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!