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Urgent! Technical Customer Support Representative Job Opening In Gilbert – Now Hiring Aerotek
**Job Title: Technical Customer Support Representative**
**Pay: $36k to $40.5k**
**Direct Hire**
**Great Benefits**
**Job Description**
The Technical Customer Support Representative will serve as the first point of contact for customers, tasked with resolving issues, answering product inquiries, and engaging with previous customers to discuss new products and orders.
This role involves managing orders, re-engaging past customers, and assisting current customers with their technical problems and orders.
The position requires making outbound calls to previous or existing customers to discuss new product lines, existing product lines, or to re-engage them regarding previous orders, aiming to generate new purchase orders.
**Responsibilities**
+ Serve as the first point of contact for customer inquiries and issues.
+ Resolve customer issues and provide information on products.
+ Manage customer orders and engage previous customers.
+ Make outbound calls to discuss new and existing product lines.
+ Re-engage with previous customers to create new purchase orders.
+ Assist customers with technical problems and troubleshooting.
**Essential Skills**
+ Proficiency in Microsoft Office Suite.
+ Experience in customer service and sales.
+ Technical support and troubleshooting skills.
+ Experience in call center environments.
+ Ability to make outbound calls to engage customers.
+ 2+ years of customer service experience in a technical capacity.
**Additional Skills & Qualifications**
+ Experience handling customer interactions over the phone.
+ Proficiency in making outbound calls.
+ Strong communication and interpersonal skills.
**Why Work Here?**
Enjoy a commission program that offers the potential to earn up to an additional $300 a month.
Work in a casual and stress-free environment with a laid-back team.
**Work Environment**
The work environment is casual, with a dress code of jeans and t-shirts.
The position offers two shift options: 8:00 am - 5:00 pm or 7:00 am - 4:00 pm, Monday through Friday.
The team is laid-back, promoting a stress-free atmosphere.
**Job Type & Location**
This is a Permanent position based out of Gilbert, Arizona.
**Pay and Benefits**
The pay range for this position is $36400.00 - $40560.00/yr.
Full vision, dental, 401k offered,
**Workplace Type**
This is a fully onsite position in Gilbert,AZ.
**Application Deadline**
This position is anticipated to close on Oct 31, 2025.
**About Aerotek:**
We know that finding work is hard, and finding meaningful work is harder.
Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests.
Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges.
Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive.
Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.
Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Unlock Your Technical Customer Potential: Insight & Career Growth Guide
Real-time Technical Customer Jobs Trends in Gilbert, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Customer in Gilbert, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 90986 jobs in United States and 51 jobs in Gilbert. This comprehensive analysis highlights market share and opportunities for professionals in Technical Customer roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Aerotek is currently hiring and seeking a Technical Customer Support Representative to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Technical Customer Support Representative Jobs Gilbert.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Aerotek adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Technical Customer Support Representative Jobs United States varies, but the pay scale is rated "Standard" in Gilbert. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Technical Customer Support Representative typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Technical Customer Support Representative, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Technical Customer Support Representative interview at Aerotek, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Aerotek's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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