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Technical Customer Support Representative Job Opening In Gilbert – Now Hiring Aerotek


Job description

**Job Title: Technical Customer Support Representative**

**Pay: $36k to $40.5k**

**Direct Hire**

**Great Benefits**

**Job Description**

The Technical Customer Support Representative will serve as the first point of contact for customers, tasked with resolving issues, answering product inquiries, and engaging with previous customers to discuss new products and orders.

This role involves managing orders, re-engaging past customers, and assisting current customers with their technical problems and orders.

The position requires making outbound calls to previous or existing customers to discuss new product lines, existing product lines, or to re-engage them regarding previous orders, aiming to generate new purchase orders.

**Responsibilities**

+ Serve as the first point of contact for customer inquiries and issues.
+ Resolve customer issues and provide information on products.
+ Manage customer orders and engage previous customers.
+ Make outbound calls to discuss new and existing product lines.
+ Re-engage with previous customers to create new purchase orders.
+ Assist customers with technical problems and troubleshooting.

**Essential Skills**

+ Proficiency in Microsoft Office Suite.
+ Experience in customer service and sales.
+ Technical support and troubleshooting skills.
+ Experience in call center environments.
+ Ability to make outbound calls to engage customers.
+ 2+ years of customer service experience in a technical capacity.

**Additional Skills & Qualifications**

+ Experience handling customer interactions over the phone.
+ Proficiency in making outbound calls.
+ Strong communication and interpersonal skills.

**Why Work Here?**

Enjoy a commission program that offers the potential to earn up to an additional $300 a month.

Work in a casual and stress-free environment with a laid-back team.

**Work Environment**

The work environment is casual, with a dress code of jeans and t-shirts.

The position offers two shift options: 8:00 am - 5:00 pm or 7:00 am - 4:00 pm, Monday through Friday.

The team is laid-back, promoting a stress-free atmosphere.

**Job Type & Location**

This is a Permanent position based out of Gilbert, Arizona.

**Pay and Benefits**

The pay range for this position is $36400.00 - $40560.00/yr.

Full vision, dental, 401k offered,

**Workplace Type**

This is a fully onsite position in Gilbert,AZ.

**Application Deadline**

This position is anticipated to close on Oct 31, 2025.

**About Aerotek:**

We know that finding work is hard, and finding meaningful work is harder.

Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests.

Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges.

Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive.

Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.


Required Skill Profession

Other General


  • Job Details

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Unlock Your Technical Customer Potential: Insight & Career Growth Guide


Real-time Technical Customer Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Technical Customer in Gilbert, United States, highlighting market share and opportunities for professionals in Technical Customer roles.

90986 Jobs in United States
90986
51 Jobs in Gilbert
51
Download Technical Customer Jobs Trends in Gilbert and United States

Are You Looking for Technical Customer Support Representative Job?

Great news! is currently hiring and seeking a Technical Customer Support Representative to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Aerotek adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Technical Customer Support Representative Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Gilbert. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Technical Customer Support Representative?

Key qualifications for Technical Customer Support Representative typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Technical Customer Support Representative?

To improve your chances of getting hired for Technical Customer Support Representative, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Technical Customer Support Representative Job Success

Aerotek interview tips for Technical Customer Support Representative

Here are some tips to help you prepare for and ace your Technical Customer Support Representative job interview:

Before the Interview:

Research: Learn about the Aerotek's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Technical Customer Support Representative interview at Aerotek, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Aerotek's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Technical Customer Support Representative Positions

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