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Technical Helpdesk Representative Job Opening In Auburn Hills Michigan – Now Hiring US Tech Solutions, Inc.


Job description

Duration: 6+ Months Contract to Hire



Job Summary:

  • Must be able to work M-F shift ranging between 6:00am ET - 8:00pm ET (First and Second Shift) with Some occasional Saturday work.

  • Technical Helpdesk Representative duties include problem recognition, research, isolation, resolution, and developing follow-up steps in support of IT systems that support vehicle programing.

    The Technical Helpdesk Representative is able to resolve complex problems immediately, while more complex problems are escalated for resolution.


Essential Job Functions:


  • Professional work history or training with a focus on IT or automotive systems

  • Customer contact experience

  • Self-motivated with a proactive approach to meeting and exceeding customer expectations.

  • Computer hardware and software experience

  • Knowledge of LAN/WAN IT infrastructure

  • Ability to diagnose and repair PC hardware/ networking components

  • Substantial problem solving abilities

  • Ability to work and thrive in a team environment

  • Maintain a professional image at all times

  • Exceptional communications and organizational Skills

  • Dedication to excellent attendance


Basic Qualifications:


  • High school diploma or G.E.D.




About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.

To know more about US Tech Solutions, please visit (url removed).



US Tech Solutions is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

 

Required Skill Profession

Other General


  • Job Details

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Unlock Your Technical Helpdesk Potential: Insight & Career Growth Guide


Real-time Technical Helpdesk Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Technical Helpdesk in Auburn Hills, Michigan, United States, highlighting market share and opportunities for professionals in Technical Helpdesk roles.

23461 Jobs in United States
23461
107 Jobs in Auburn Hills, Michigan
107
Download Technical Helpdesk Jobs Trends in Auburn Hills, Michigan and United States

Are You Looking for Technical Helpdesk Representative Job?

Great news! is currently hiring and seeking a Technical Helpdesk Representative to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at US Tech Solutions, Inc. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Technical Helpdesk Representative Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Auburn Hills Michigan. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Technical Helpdesk Representative?

Key qualifications for Technical Helpdesk Representative typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Technical Helpdesk Representative Job Success

US Tech Solutions, Inc. interview tips for Technical Helpdesk Representative

Here are some tips to help you prepare for and ace your Technical Helpdesk Representative job interview:

Before the Interview:

Research: Learn about the US Tech Solutions, Inc.'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Technical Helpdesk Representative interview at US Tech Solutions, Inc., research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the US Tech Solutions, Inc.'s products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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