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Urgent! Technical Implementation Manager II Job Opening In Vancouver – Now Hiring ZoomInfo

Technical Implementation Manager II



Job description

ZoomInfo is where careers accelerate.

We move fast, think boldly, and empower you to do the best work of your life.

You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins.

With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute.

You’ll make things happen–fast.

About the role


In this role, you will work on end-to-end technical implementation of ZoomInfo products, ensuring alignment with customer goals and delivering high-quality solutions.

You'll troubleshoot and resolve complex issues, drawing on sound judgment and technical expertise.

A key part of the role involves developing and documenting best practices for implementation and client engagement.

You’ll interact directly with clients through webinars and Q&A sessions, offering expert guidance and tailored solutions.

What You’ll Do 

  • Technical Implementation: Complete the technical implementation of ZoomInfo products, providing advanced best practices and ensuring alignment with customer roles and objectives.

  • Complex Issue Resolution: Troubleshoot and resolve complex problems where analysis may require reviewing a variety of factors.

    Exercise sound judgment within defined procedures and practices to determine appropriate action.

  • Best Practices Development: Develop and document standard best practices for implementation and client engagement, sharing insights to improve overall service quality.

  • Client Interaction: Engage with clients during webinars and Q&A sessions, providing expert insights and solutions to their queries.

  • Mentorship: Mentor junior team members providing guidance and sharing expertise to foster their professional growth.

  • Cross-functional Collaboration: Network with senior internal and external personnel to resolve issues and provide advanced support, leveraging expertise to enhance collaboration.

  • Feedback Culture: Actively support a feedback culture, offering and seeking feedback to improve team performance and client satisfaction.

  • Documentation: Document complex integration processes and client requirements accurately, ensuring clarity and consistency.
  • What you Bring

  • Experience: 3 to 5 years of technical troubleshooting or customer onboarding in the SaaS industry.

  • It is an Individual contributor role.

  • Technical Acumen: Advanced understanding of ZoomInfo RevOS Platforms and product solutions and good Working knowledge with CRM products

  • Certifications: Relevant certifications in CRM and Marketing Automation platforms are highly desirable.

  • Problem-Solving Skills: Proven ability to troubleshoot and resolve complex technical issues independently.

  • Communication Skills: Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical audiences.

  • Client Engagement: Demonstrated success working with a wide range of customers, particularly those with complex go-to-market strategies.

  • Handles complex projects and technical challenges that require a high level of expertise and problem-solving skills.

  • Customizes advanced integration solutions and addresses a wide range of client-specific needs.

  • Exercises significant judgment in decision-making processes, considering various factors and potential impacts

  • Operates with minimal supervision, receiving broad guidance and direction on goals and outcomes.

    What’s In It For You:


    We want our employees and their families to thrive.

    In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being.


  • Required Skill Profession

    Computer Occupations



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      Unlock Your Technical Implementation Potential: Insight & Career Growth Guide


    • Real-time Technical Implementation Jobs Trends in Vancouver, United States (Graphical Representation)

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    • The Work Culture

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      The fundamental ethical values are:
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      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying United States laws and regulations
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    • Interview Tips for Technical Implementation Manager II Job Success
      ZoomInfo interview tips for Technical Implementation Manager II

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the ZoomInfo's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
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      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
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      • Be Honest: Don't exaggerate your skills or experience.
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      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
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      Final Thought:

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