Technical Infrastructure Program Manager, Dedicated Infrastructure Planning and Delivery (Government Regions)

Job description

Amazon Web Services (AWS) is the world leader in providing a highly reliable, scalable, low-cost infrastructure platform in the cloud powering hundreds of thousands of businesses in hundreds of countries around the world.

As part of the AWS Infrastructure organization, Data Center Planning and Delivery (DCPD) prepares for, plans, and builds the data centers that comprise the AWS cloud.

We’re seeking an experienced Technical Infrastructure Program Manager in Herndon, VA or Seattle, WA to oversee data center infrastructure expansion projects in support of U.S. Government customers.

The Technical Infrastructure Program Manager will lead cross-functional and technical teams from conceptual design feasibility through requirements, budget, completed design, implementation, testing, and deployment.

Along the way, they will use judgment, negotiation skills, ability to influence without authority, analytical talent, technical aptitude, and leadership to collaborate with a diverse set of stakeholders across multiple time zones, manage capital budgets, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project delivery.

At Amazon, along with technical strength, we expect our leaders to interact with internal and external customers, partners and suppliers to understand our joint business goals and priorities, and to execute rapidly, delivering high-quality functionality.



The ideal candidate will be an exceptionally strong communicator, both written and verbally, and possess experience in tactical project management of highly technical initiatives.

Calibrated judgment, negotiation skills, ability to influence without authority, analytical talent and leadership is a must, along with the capacity to thrive and succeed in an entrepreneurial and fast-paced environment.

Experience in managing data center infrastructure deployments is a plus.

Candidates possessing a Bachelor's degree in architecture/design, mechanical/electrical engineering, software/network engineering, data center infrastructure/operations, and/or construction management, who have transitioned to a program management discipline will have a distinct advantage.

The Technical Infrastructure Program Manager will be fully competent in a variety of project management tools, methodologies and techniques for all phases of the project lifecycle and exhibit demonstrated experience in core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking.

Other requirements include experience with MS Office, MS Project and MS SharePoint.

Experience with Tableau, KanBan, Playbook, SQL and systems integration a plus.

This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance.

If you meet these qualifications, exude passion, and enjoy the challenges of deploying highly technical and innovative projects at massive scale, this job is for you!

Key job responsibilities
Technical Infrastructure Program Managers lead a matrixed team through influence in the execution of data center capacity projects.

They are mindful of cost, schedule, and quality during all aspects of their builds.

They look around corners to identify risks early and are quick to take action.

They effectively balance ownership and holding partner teams to high standards of responsibility.

They stand ready to leverage their technical and project-focused backgrounds to deep dive issues and develop mitigations to minimize impact.

They strive to ensure data center capacity is delivered ahead of customer demand.

A day in the life
There is no typical day in the life of a Technical Infrastructure Program Manager.

On one day, they may review demand forecasts for their assigned region to ensure that future builds are triggered on time.

They may ensure that design reviews are effectively conducted.

They may deep dive a material delivery issue that threatens their project schedule or resolve a technical challenge uncovered through execution.

They work both in corporate offices and on the job site depending on the state of their projects.

About the team
Dedicated Infrastructure Planning and Delivery are the team responsible for the delivery of physical data center infrastructure to serve government customers.

Our team has a diverse background including commercial, prior military service and former government experience.

Our team is split between the Seattle Metro and the DMV area and we manage projects across the US, while interfacing with our peers overseas.



AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure.

In other words, we’re the people who keep the cloud running.

We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.



You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.

You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform.

We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences.

Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.

If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

We value work-life harmony.

Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.

When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.



Here at AWS, it’s in our nature to learn and be curious.

Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer.

That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

- 3+ years of technical infrastructure management experience
- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)
- Experience with varying scenarios of infrastructure builds

PREFERRED QUALIFICATIONS

- Experience developing and executing/delivering product and technical roadmaps
- Experience building and evaluating system-level technical designs
- Master's degree or advanced professional certifications in management of complex, high-value technical infrastructure projects

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

Required Skill Profession

Operations Specialties Managers