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Urgent! Technical Ops Support Specialist II Job Opening In Bradenton – Now Hiring CompuCom
At CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) **,** you’re more than just a number.
Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.
Our client is currently seeking a qualified **Technical Ops Support Specialist** to join their team **onsite** in Bradenton, FL and provide end-user support.
The Tech Ops Support team is the first stop for team members who need technology assistance.
This assistance ranges from help with machines to account and platform changes.
For the few tasks that Tech Ops Support cannot handle, they know where and how to escalate throughout the organization.
The Tech Ops Support Specialist will be expected to be self sufficient in day to day tasks.
They will primarily be the first escalation for newer peers, handle more technical tickets, and take work on singular project tasks with the help of senior members.
**Duties and Responsibilities** **:**
+ Be the primary escalation and overflow for incoming support requests
+ Be able to distinguish and route the type of request that comes in: a defect in the Platform, a training opportunity for the employees, or a gap in the Platform and follow procedures to resolve or escalate the issue
+ Handle all aspects of the employee account lifecycle, from account creation to termination
+ Develop a strong understanding of the client platform: applications, systems, technologies, workflows, interfaces the employees use every day
+ Identify failures or inefficiencies in processes or systems, discussing it with the rest of the team and documenting it
+ Handle tasks on site as needed, including shipping and receiving of devices
+ Complete specific project tasks provided by the Senior Specialist or Manager
+ Handle all daily tickets and escalate, with all available information, after performing all known troubleshooting steps
+ Proficiency in all daily systems in the appropriate training folders
+ Point out inefficiencies in team operating procedure and document accordingly
**Skills and Qualifications** **:**
+ Experience providing Hands on deskside support
+ Experience troubleshooting, performing break-fix, setting up and taking down
+ Must be self sufficient
+ Experience working a ticketing queue
+ Must be able to lift 50 lbs.
+ Knowledge of MS O365 (Home, Exchange, Active Directory, Identity, Intune, Teams), Okta, Basic Printers, Windows and Mac, Zoom, Zendesk, Conference Room basics
**Wage Range** :
The rate for this position is between **$19.70 - $28.00 per hour.** Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
**Benefits** **:**
The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.
The compensation and benefits information is accurate as of the date of this posting.
The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
W2 only, no Corp to Corp.
We are unable to sponsor H-1B visas at this time.
CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) ™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer.
We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business.
For more information, visit **www.compucom.com** .
**#INDCCStaffing**
CompuCom is committed to providing equal employment opportunities in all employment practices.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.
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Unlock Your Technical Ops Potential: Insight & Career Growth Guide
Real-time Technical Ops Jobs Trends in Bradenton, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Ops in Bradenton, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 25846 jobs in United States and 9 jobs in Bradenton. This comprehensive analysis highlights market share and opportunities for professionals in Technical Ops roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! CompuCom is currently hiring and seeking a Technical Ops Support Specialist II to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Technical Ops Support Specialist II Jobs Bradenton.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at CompuCom adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Technical Ops Support Specialist II Jobs United States varies, but the pay scale is rated "Standard" in Bradenton. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Technical Ops Support Specialist II typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Technical Ops Support Specialist II interview at CompuCom, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the CompuCom's products or services and be prepared to discuss how you can contribute to their success.
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