Technical Product Engineer, OBS (MSP)

Job description

How you'll help us Keep Climbing (overview & key responsibilities)

At Delta Air
Lines, connection is at the heart of everything we do and guides our every
action.

We strive to welcome and care for all our customers during their
travels with us and aim to deliver an elevated experience.

Delta is
investing in and growing our capabilities across our IT global technology hubs,
to continually improve the end-to-end travel experience for our customers and
enable our 90,000 Delta people who serve them.

Join us on our
transformation journey in becoming a world-class IT organization at the world's
best airline!

As a Technical Product Engineer, you will play a crucial role in
bridging the gap between business needs and technology solutions.

You will
leverage your technical expertise to prioritize features based on business
value and write detailed user stories ready for development.

You will actively
participate in Agile Scrum ceremonies and establish effective partnerships with
business and IT product teams.

Your strong analytical and organizational skills
will help transform data into insights, distill requirements, and develop
processes that drive business success.

Responsibilities include, but are not limited to:

+ Conduct sophisticated research ofexisting processes, systems, and objectives to meet product goals.
+ Collaborate with Product Managerand SMEs to prioritize feature development based on business value.
+ Elicit and create initialepics/features and elaborate into user scenarios describing functional andnon-functional requirements.
+ Deliver business requirementsthrough artifacts such as epics, features, scenarios, acceptance criteria,user stories, process flows, wireframe diagrams, interaction diagrams,mockups/demos, etc.
+ Collaborate with cross-functionalteams within a Scrum framework.
+ Document new features,requirements, and strategies during work sessions.
+ Oversee testing, bug tracking,and enhancements, ensuring issues are resolved before productiondeployment.
+ Balance multiple initiatives andevolving priorities effectively.
+ Use data and analysis to conveysolution impact and support process-driven solutions.
+ Develop business logic andcritical metrics for decision support models and tools.
+ Construct problem statements,understand root causes, and deliver recommendations with supporting data.
+ Provide guidance for projectplanning and effort estimation within scope.
+ Identify risks and proposemitigation approaches.
+ Develop and maintain internalcustomer relationships with business unit leaders.
+ Conduct usertesting to gather feedback and ensure the product meets user needs andexpectations.

What you need to succeed (minimum qualifications)

+ 3+ years of hands-on experience as a scrummaster, project manager, product owner, or equivalent.
+ Knowledge of Agile methodology and ability toapply appropriate Agile approaches in software development and delivery.
+ Understanding of product features and ability todesign, build, test and develop new products, technologies, or servicesfrom feasibility to production.
+ Proficiency in requirement analysis tools,methods, and techniques.
+ Flexibility to adapt and plan forchanging business objectives.

+ Strong written and oral communication skills.
+ Strong organization skills and ability tobalance multiple projects at once while communicating with variousdifferent business groups.

+ Execute witha Sense of Urgency
+ Consistentlyprioritizes safety and security of self, others, and personal data.
+ Embracesdiverse people, thinking, and styles.
+ Possessesa high school diploma, GED, or high school equivalency.
+ Is atleast 18 years of age and has authorization to work in the United States.

What will give you a competitive edge (preferred qualifications)

+ Bachelors Degree in Computer Science, Information Systems or related technical field is preferred.
+ Experience working in an airline technology environment is preferred.

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values
– Care, Integrity, Resilience and Servant Leadership – every day, in everything
we do.

At Delta, our people are our success.

At the heart of what we offer is
our focus on Sharing Success with Delta employees.

Exploring a career at Delta
gives you a chance to see the world while earning great compensation and
benefits to help you keep climbing along the way:

+ Competitivesalary, industry-leading profit sharing program, and performance incentives
+ 401(k) withgenerous company contributions up to 9%
+ New hires areeligible for up to 2-weeks of vacation.

This is earned for use in the followingvacation year (April 1 – March 31)
+ In addition tovacation, new hires are eligible for up to 56 hours of paid personal timewithin a 12-month period
+ 10 paid holidaysper calendar year
+ Birthing parentsare eligible for 12-weeks of paid maternity/parental leave
+ Non-birthingparents are eligible for 2-weeks of paid parental leave
+ Comprehensivehealth benefits including medical, dental, vision, short/long term disabilityand life insurance benefits
+ Family careassistance through fertility support, surrogacy and adoption assistance,lactation support, subsidized back-up care, and programs that help with lovedones in all stages
+ HolisticWellbeing programs to support physical, emotional, social, and financialhealth, including access to an employee assistance program offering support foryou and anyone in your household, free financial coaching, and extensiveresources supporting mental health
+ Domestic andInternational space-available flight privileges for employees and eligiblefamily members
+ Careerdevelopment programs to achieve your long-term career goals
+ World-widepartnerships to engage in community service and innovative goals created tofocus on sustainability and reducing our carbon footprint
+ Business ResourceGroups created to connect employees with common interests to promote inclusion,provide perspective and help implement strategies
+ Recognitionrewards and awards through the platform Unstoppable Together
+ Access to over500 discounts, specialty savings and voluntary benefits through Deltaperks suchas car and hotel rentals and auto, home, and pet insurance, legal services, andchildcare


Pay Range: $69400.00-$187400.00 annually
Delta Air Lines, Inc.

is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans.

If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process.

To request a reasonable accommodation, please click here

Required Skill Profession

Other General