Technical Product Manager

Job description

Technical Product Manager

**McGraw Hill**

1 Positions

ID: 5894

Posted On 08/13/2025

Refreshed On 10/14/2025

**Job Overview**

Overview

**Build the Future**
At McGraw Hill, we are dedicated to delivering digital learning experiences that transform education for learners and educators.

Our focus is on creating seamless, impactful products that truly benefit our users while supporting growth and collaboration across teams.

We foster a culture that values innovation, teamwork, and a balance between career growth and personal well-being.

**How can you make an impact?**

The Technical Product Manager (TPM) is a results-oriented individual with a passion and capability for creating high-quality learning solutions, on time, on scope and on quality.

As a leader of products, platforms, and/or teams within Enterprise Product, the TPM is an advocate for customer-centric software, promotes teamwork and knowledge sharing, and shows thoughtful collaboration with customers and stakeholders across multiple business units.

The TPM acts as the conscience of the product, responsible for ensuring their product, content, and/or platform team(s) define, manage, and implement innovative digital products and platform functionalities that are uniquely responsive to market demands and MH priorities.

The TPM is also responsible for the successful integration and release of content into the platform

**This is a remote position open to applicants authorized to work for any employer within the United States.**

**What You'll Do:**

+ Leads a feature set, product, platform, and/or service within Enterprise Product and manages multiple projects across a portfolio, increasing in scope and complexity over time.

Serves as product owner for 1-3 agile teams and/or product leadership groups.
+ Acts as the conscience of the product and advocates for customer-centric software.

Continuously evaluates the product from the users’ perspectives to ensure the best possible experience.

Prioritizes customer experience throughout all stages of development.
+ Understands and executes business and product strategies for each business unit.

Clearly connects the strategy and vision to the work being done by teams.

Develops a shared vision for products by investigating market demands, user feedback, and competitive analysis.

Provides input into planning and roadmaps.
+ Partners with business stakeholders to gather and prioritize product and customer requirements, articulate user personas and needs, and facilitate user testing programs, including business acceptance testing and user research.
+ Collaborates with business product stakeholders to design, develop, and implement digital learning solutions.

Balances customer needs with available resources to deliver viable solutions.

Resolves ambiguous product requirements to establish a product vision that can be shared with product and/or platform teams.
+ Owns and drives product and/or platform cycle plans aligned with business milestones.

Partners with research teams, development teams, business stakeholders, and customer-facing teams to ensure scope is delivered on time, within budget, and at high quality.
+ Drafts project charters, requirements, and themes/epics/stories, incorporating stakeholder inputs.

Translates customer needs into actionable requirements for engineering teams and ensures delivered products align with roadmap milestones and desired functionality.
+ Oversees all aspects of product and/or platform maintenance, including technical debt, infrastructure, tools, and feature functionality.
+ Collaborates with content development teams across business units to support content creation for new products.
+ Identifies and manages cross-team dependencies, ensuring all affected teams understand and address them effectively.

Leads cross-team collaboration and coordination to deliver a seamless end-to-end user experience.
+ Define and report KPIs; make recommendations to leadership and execute on approved direction.
+ Track competitive and technological landscape, keeping abreast of new innovations and developments in the market space.
+ Partners with business stakeholders to facilitate knowledge transfer and training on new product features.

Collaborates with sales and marketing teams to promote and explain new products/platforms, ensuring positive revenue impact.

Shares release benefits with business stakeholders and other customer-facing teams.

**What You Bring:**

+ 3+ years of experience in leading Agile-based, software product development teams and/or leading content development teams, with an emphasis on Pre-K through Higher Education content development and management.
+ Demonstrated success defining and launching complex SaaS products, especially in educational software, to large, established user bases and with no downtime.
+ Demonstrated ability to think and act systematically and analytically, seeing patterns and finding ways to improve user experiences and internal processes/ways of working.
+ Experience collecting, analyzing, and summarizing data from disparate sources to drive conclusions and recommendations.
+ Demonstrated ability to lead user-centered design processes, with a strong focus on user experience.
+ Demonstrated people skills; must be able to collaborate effectively with diverse personalities and skill sets, and enjoy constructive conflict.
+ Experienced in wireframe and design analysis, software application analysis, use case diagram development, and user story writing.
+ Detail-oriented, deadline‐conscious, results‐driven, and high‐performing in a complex, commitment-driven environment.

Manages multiple tasks, projects, and/or teams concurrently.
+ Understands basic principles of Product Management, user-centered design, agile scrum software development, and the software development lifecycle.
+ Strong decision-making, persuasion, and negotiation skills.
+ Excellent verbal, written, interpersonal and organizational communication skills.

Reliably demonstrates understanding of and ability to transform technical concepts into non-technical terms that are understandable by business and customer stakeholders and teams.

**Preferred:**

+ Knowledge of and experience working on the development of McGraw Hill products and platforms
+ Knowledge of instructional design; experience in scalable production of digital content
+ Experience working with remote teams in various time zones
+ Experience using JIRA and Confluence
+ Basic understanding of fundamental business principles
+ Scrum Product Owner Certification
+ Expertise in testing for WCAG compliance

**Why work for us?**

The work you do at McGraw Hill will be work that matters.

We are collectively building experiences that will help shape the future of education.

Play your part and experience a sense of fulfilment that will inspire you to even greater heights.

The pay range for this position is between $111,915 - $155,000 annually, however, base pay offered may vary depending on job-related knowledge, skills, experience, and location.

An annual bonus plan may be provided as part of the compensation package, in addition to a full range of medical and/or other benefits, depending on the position offered.

Click here to learn more about our benefit offerings.

McGraw Hill recruiters always use a “@mheducation.com” email address and/or from our Applicant Tracking System, iCIMS.

Any variation of this email domain should be considered suspicious.

Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

49528

Primary Contact

1702837431829

Jacqui Edwards

,

Phone

Phone

Phone

Fax

jacqui.edwards@mheducation.com

Email

True

False

True

**Job Details**

Categories

Publishing/Printing

Location

Remote, Remote

Job Type

Employee

Full/Part

Full Time

Company ID

695

Job REQ #

5894

# Positions

1

Start Date

20250813

End Date

20251121

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McGraw Hill

**About the Company**

At McGraw Hill, we believe that our contribution to unlocking a brighter future lies within the application of our deep understanding of how learning happens and how the mind develops.

It exists where the science of learning meets the art of teaching.

Educators have been and always will be at the core of the learning experience.

The solutions we develop help educators impart their knowledge to students more efficiently.

We believe that harnessing technology can enhance learning inside and outside of the classroom and deepen the connections between students and teachers to empower greater success.

By partnering with educators around the globe, our learning engineers, content developers and pedagogical experts are developing increasingly open learning ecosystems that are proven to improve pass rates, elevate grades and increase engagement for each individual learner while improving outcomes for all.

Why?

Because learning changes everything.

http://www.mheducation.com/careers (https://careers.mheducation.com/)

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