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Technical Product Support Engineer III Job Opening In Santa Clara – Now Hiring Applied Materials


Job description

Who We Are

Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world.

We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day.

As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT.

If you want to work beyond the cutting-edge, continuously pushing the boundaries of science and engineering to make possible the next generations of technology, join us to Make Possible® a Better Future.

What We Offer

Salary:

$92,000.00 - $126,500.00

Location:

Santa Clara,CA

At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work.

Your happiness, health, and resiliency are at the core of our benefits and wellness programs.

Our robust total rewards package makes it easier to take care of your whole self and your whole family.

We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go.

Learn more about our .

You’ll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers.

We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company.

Visit our Careers website to learn more about careers at Applied.

Key Responsibilities

Responsible for all technical support related aspects at specific customers: escalations, fleet performance, system installations, improvement programs and upgrades.

Acts as intermediary between customer and factory by providing technical support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment.

Provides systems support for engineering systems in applications or reliability labs.

Supports engineering owners by working on assigned projects in conjunction with vendors, or suppliers.

Provides Alpha Site support to Engineering specifically related to installation, operation, calibration, service and /or testing of a new hardware, process or software design in house or on an engineering tool

Provides Beta Site Support; specifically related to installation, operation, calibration, service and/or testing of a new hardware, software or processes on a customer tool.

Initiates and provides review of ECO's to ensure data supports fix and follow up with communication to the field.

Generates and presents system performance data as required.

This includes performance metrics such as MTBF, MTBI and Availability.

Reporting will also include process data and I/W spending analysis.

Supports GPS in the generation of documentation such as CENs and BKMs. Creates and reviews documentation covering technical improvements, system upgrades, and support plans.

Presents at customer level.

Ensures field implementation.

Functional Knowledge

  • Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines
  • Business Expertise

  • Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
  • Leadership

  •  Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements
  • Problem Solving

  • Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
  • Impact

  • Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies
  • Interpersonal Skills

  • Explains complex information to others in straightforward situations
  • Additional Information

    Time Type:

    Full time

    Employee Type:

    Assignee / Regular

    Travel:

    Yes, 25% of the Time

    Relocation Eligible:

    Yes

    The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members.

    In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

    For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

    Required Skill Profession

    Computer Occupations


    • Job Details

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    Unlock Your Technical Product Potential: Insight & Career Growth Guide


    Real-time Technical Product Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Technical Product in Santa Clara, United States, highlighting market share and opportunities for professionals in Technical Product roles.

    58407 Jobs in United States
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    950 Jobs in Santa Clara
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    Download Technical Product Jobs Trends in Santa Clara and United States

    Are You Looking for Technical Product Support Engineer III Job?

    Great news! is currently hiring and seeking a Technical Product Support Engineer III to join their team. Feel free to download the job details.

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Applied Materials adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying United States laws and regulations

    What Is the Average Salary Range for Technical Product Support Engineer III Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Santa Clara. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Technical Product Support Engineer III?

    Key qualifications for Technical Product Support Engineer III typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for Technical Product Support Engineer III Job Success

    Applied Materials interview tips for Technical Product Support Engineer III

    Here are some tips to help you prepare for and ace your Technical Product Support Engineer III job interview:

    Before the Interview:

    Research: Learn about the Applied Materials's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Technical Product Support Engineer III interview at Applied Materials, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Applied Materials's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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