Technical Program Manager

Job description

Description

_Please note: This role is contingent upon contract award.

While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award._

**The Work** : We are seeking an experienced and strategic **IT Program Manager** to lead and coordinate multiple software implementation projects, with a strong emphasis on Appian-based solutions.

This role will be responsible for driving successful delivery of enterprise applications, ensuring all projects within the program are delivered on time, within scope and aligned with strategic business goals.

The ideal candidate will bring deep experience managing cross-functional teams implementing enterprise software initiatives.

This role will serve as the critical link between business needs, architectural vision, and software execution.

**Job Location** : _This position is onsite in Baton Rouge, Louisiana.

Preference will be given to candidates based in or near the Baton Rouge, Louisiana metropolitan area._

**What You Will Do:**

+ Lead the planning, execution, and delivery of multiple concurrent ICF grantTRAX software implementation projects (Appian based).
+ Partner with business units, technical teams, and vendors to define project scope, objectives, and success criteria.
+ Develop and maintain comprehensive project plans, timelines, resource allocations, and risk mitigation strategies.
+ Track program budgets, manage vendor contracts, and allocate resources effectively.
+ Establish program governance, provide regular updates to leadership, and ensure transparency in progress, risks, and issues.
+ Proactively identify and mitigate risks, resolve issues, and ensure project continuity.
+ Coordinate cross-functional teams, including Appian architects, developers, business analysts, and QA teams.
+ Provide senior leadership over Agile/Scrum ceremonies (e.g., sprint planning, stand-ups, retrospectives).
+ Provide final oversight and quality assurance on deliverables, reports, and briefings materials.
+ Monitor technical progress, resolve project roadblocks, and ensure quality standards are met.
+ Prepare and deliver status reports, project updates, and executive briefings.
+ Manage internal and external stakeholders to ensure clear communication, alignment, and satisfaction.
+ Ensure compliance with security, regulatory, and performance standards throughout the development lifecycle.
+ Support change management efforts to support user adoption and process transformation.

**What You Must Have:**

+ Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field.
+ Minimum 7 years of experience in IT program/project management, including enterprise software implementations.
+ Project management professional (PMP) or equivalent certification.

**What We Would Like You To Have:**

+ IT program and project management experience, preferably with experience in managing technology projects within the Disaster Recovery and Community Development Block Grant Disaster Recovery (CDBG-DR) domains.
+ Prior experience leading IT projects in federal or state level enterprise IT environments.
+ Experience working in or with Louisiana state and local government agencies.
+ Strong understanding of DevOps and Security best practices.
+ Proficient in project management tools such as Jira, Confluence, MS Project, or similar.
+ Experience working with modern, cloud-based technology platforms.
+ Skill in managing multiple projects, competing deadlines, and stakeholder interests with timeliness, accuracy, and quality.

**Professional Skills:**

+ Excellent leadership, communication, and stakeholder management skills.
+ Strong organizational skills and ability to multitask.
+ Excellent writing, editing, and proofreading skills.
+ Strong analytical and critical thinking skills.
+ Ability to work independently and manage multiple projects simultaneously.
+ Understanding technical concepts in the relevant industry (e.g., agile software development, engineering).

**Working at ICF**

ICF is a global advisory and technology services provider, but we’re not your typical consultants.

We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive.

We are an equal opportunity employer.

Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals.

For more information, please read our EEO (https://www.icf.com/legal/equal-employment-opportunity) policy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process.

To request an accommodation, please email  Candidateaccommodation@icf.com  and we will be happy to assist.

All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.



Read more about  workplace discrimination righ t s or our benefit offerings which are included in the  Transparency in (Benefits) Coverage Act.

**Candidate AI Usage Policy**

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge.

As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted.

This policy is in place to maintain the integrity and authenticity of the interview process.



However, we understand that some candidates may require accommodation that involves the use of AI.

If such an accommodation is needed, candidates are instructed to contact us in advance at  candidateaccommodation@icf.com .

We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

 

**Pay Range** - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$88,779.00 - $150,924.00

Louisiana Client Office (LA88)

Required Skill Profession

Other General