Technical Program Manager

Job description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries.

Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Title: Technical Program Manager

Location: Hybrid - NJ or NY

Get To Know The Team:

SS&C is seeking a highly organized, technically fluent Technical Program Manager (TPM) to support our Infrastructure and Global Network Engineering initiatives.

You will serve as the connective tissue between business unit stakeholders, site infrastructure teams, circuit providers, data center engineers, and the Layer 1/2/3 network buildout teams led by Jake Ridgeway.

Your focus will be on delivering structured program oversight across global cabling, fiber, data center interconnects, and physical infrastructure dependencies that underpin our network modernization and private cloud growth.

This is a high-visibility role requiring meticulous coordination, milestone tracking, vendor engagement, and interdepartmental leadership across multiple business units and geographies.

Why You Will Love It Here!

• 
  Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans


• 
  Your Future: 401 (k) Matching Program, Professional Development Reimbursement


• 
  Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays


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  Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave


• 
  Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents, and Experiences of Our Employees


• 
  Training: Hands-On, Team-Customized, including SS&C University


• 
  Extra Perks: Discounts on fitness clubs, travel, and more!

What You Will Get To Do:

• 
  Program Management
  
  
  • Build and maintain structured status reporting, program dashboards, and milestone-based execution views.
  
  
  • Support OKR alignment and KPI delivery for infrastructure modernization initiatives under the CTO organization.
  
  
  • Lead end-to-end program oversight for data center migrations, upgrades, expansions, and closures.
  
  
  • Track and manage milestones across global co-lo sites, enterprise data centers, and key POP locations.
  
  
  • Maintain centralized views of delivery health, project risks, and interdependency maps.
    
  
  
  
  


• 
  Cross-Functional Collaboration
  
  
  • Partner with Infrastructure leads to translate engineering tasks into structured workstreams.
  
  
  • Coordinate with business units (AppDev), site facilities, data center operations, and physical security teams for access, logistics, and implementation timing.
  
  
  • Coordinate dependencies with data center migrations, OpenShift deployments, and related regional partners (e.g., EMEA, UK, Canada).
  
  
  • Serve as a key interface to Facilities, Security, Compliance, and Business Unit infrastructure teams.
    
  
  
  
  


• 
  Risk & Change Management
  
  
  • Proactively surface blockers and risks related to power, cooling, space, or access.
  
  
  • Communicate change control processes and align implementation windows with global maintenance schedules, collaborating with SS&C's Change Advisory Board.
  
  
  • Ensure fallback and contingency plans are defined for critical migrations or link changes.
    
  
  
  
  


• 
  Reporting & Stakeholder Comms
  
  
  • Produce weekly status updates, executive summaries, and technical progress documentation.
  
  
  • Support audits, asset tagging, and compliance-related infrastructure documentation where needed.
  
  
  • Contribute to budget tracking, invoice review, and vendor performance reporting.
  
  
  
  

What You Will Bring:

• 
  Experience:
  
  
  • 10+ years of experience in Infrastructure Project or Program Management, preferably within data center, network, or facilities engineering environments.
  
  
  • Experience supporting regulated industries (financial services, healthcare, etc.) with global compliance requirements.
  
  
  • Familiarity with OpenShift and software-defined infrastructure initiatives is a plus.
  
  
  
  


• 
  Skills:
  
  
  • Deep familiarity with managing cross-regional infrastructure programs.
  
  
  • Deep understanding of Agile vs Waterfall project management methodologies and ability to define when to apply to projects.
  
  
  • Proficiency with Jira, Confluence, MS Project, and or similar tools.
  
  
  • Strong documentation, escalation management, and status tracking skills.
  
  
  • Excellent communication and diplomacy across technical and non-technical audiences.
  
  
  • Experience with Cloud and Infrastructure as Code technologies, (AWS, Azure, GCP)
  
  
  
  


• 
  Certifications (Preferred):
  • PMP, PgMP, or equivalent project management certification.
  
  


• 
  Education:
  • Bachelor's degree in Engineering, Information Technology, or related field; equivalent experience considered.
  
  

Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers.

Unless explicitly requested or approached by SS&C Technologies, Inc.

or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Required Skill Profession

Operations Specialties Managers