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Technical Program Manager – Technical Service Operations (TSO) Job Opening In Auburn Hills – Now Hiring Stellantis


Job description

We are seeking a highly motivated and detail-oriented Technical Program Manager (TPM) to lead cross-functional efforts focused on Service/Field Quality and product improvement initiatives for our Commercial Van.

This role will serve as the primary interface with key commercial customers, ensuring timely resolution of field concerns and driving continuous product enhancements based on real-world data and customer feedback.

Additionally, this role with lead Global convergence projects and key monthly operations reviews for the NA TSO team.


Key Responsibilities:


Customer Interface & Relationship Management



  • Act as the primary point of contact for key commercial van customers regarding field quality concerns, product feedback, and improvement initiatives.

  • Facilitate regular technical reviews and status updates with key stakeholders.

  • Translate customer feedback into actionable engineering and quality initiatives.


Product Improvement & Lifecycle Management



  • Identify and prioritize product improvement opportunities based on field data, customer input, and internal assessments.

  • Manage cross-functional teams (quality, engineering, manufacturing, and supplier quality) to drive root cause analysis and resolution of field concerns.

  • Track and report on field performance metrics and issue resolution timelines.

  • Ensure changes are validated, documented, and communicated effectively across the organization.


Program Management



  • Develop and maintain detailed program plans, risk registers, and issue logs.

  • Ensure alignment between internal teams and Customer’s expectations on timelines, deliverables, and quality standards.

  • Manage cross-functional projects with Global and Regional TSO teams from project inception through implementation.

  • Manage monthly TSO deliverables and key operations reviews.

Our Benefits - Designed with You in Mind

Comprehensive Health & Well-being Coverage

From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage - ensuring you and your family stay healthy and protected.

Generous Paid Time Off

We believe in work-life balance.

That’s why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year.

Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.

Competitive Retirement Savings Plans

We help you plan for the future with:

    • An employer match on contributions to your 401k, Roth, and Catch-Up plans
    • An employer contribution, even if you don’t contribute

Income Protection & Insurance Options

Benefit from included and optional disability, life, and other insurance programs - because your peace of mind matters.

Company Vehicle Lease Program

Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage.

Plus, take advantage of exclusive discounts on Stellantis products.

Family Building Benefit

We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.

Support for Your Growth and Giving Back

We believe in investing in your future and your passions:

    • Tuition reimbursement
    • Student loan refinancing programs
    • 18 paid volunteer hours each year to make a difference in your community

And so much more!

When you join us, you’re not just building a career - you’re joining a company that supports you, inside and outside of work.

Required Skill Profession

Operations Specialties Managers


  • Job Details

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Unlock Your Technical Program Potential: Insight & Career Growth Guide


Real-time Technical Program Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Technical Program in Auburn Hills, United States, highlighting market share and opportunities for professionals in Technical Program roles.

51392 Jobs in United States
51392
198 Jobs in Auburn Hills
198
Download Technical Program Jobs Trends in Auburn Hills and United States

Are You Looking for Technical Program Manager – Technical Service Operations (TSO) Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Stellantis adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Technical Program Manager – Technical Service Operations (TSO) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Auburn Hills. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Technical Program Manager – Technical Service Operations (TSO)?

Key qualifications for Technical Program Manager – Technical Service Operations (TSO) typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Technical Program Manager – Technical Service Operations (TSO) Job Success

Stellantis interview tips for Technical Program Manager – Technical Service Operations (TSO)

Here are some tips to help you prepare for and ace your Technical Program Manager – Technical Service Operations (TSO) job interview:

Before the Interview:

Research: Learn about the Stellantis's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Technical Program Manager – Technical Service Operations (TSO) interview at Stellantis, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Stellantis's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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