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Urgent! Technical Service Advisor Job Opening In Brookfield – Now Hiring MilwaUKee Tool
As a Milwaukee Technical Service Advisor, you will:
Join a team of associates motivated to deliver positive end user support experiences
Provide exceptional customer support that increases loyalty and creates Milwaukee brand advocates
Identify and implement tools & processes to drive support improvements
Duties and Responsibilities:
Providing phone, email and written support for Milwaukee products and services.
Developing reference tools and training in support of new product launches
Contributing to Milwaukee's internal knowledgebase and external-facing service & support tools
Developing & maintaining product, service and procedural reference files in a shared, digital library
Supporting inquiries relative to product applications, complaints, warranty, service adjustments, quotations, literature requests, etc.
Coordinating no charge replacements, factory servicing or other adjustments to drive customer satisfaction and retention
Engaging appropriate personnel to address engineering application requirements and liability concerns
Communicating concerns on defective parts, workmanship or design discrepancies to the appropriate Product Teams and/or Quality Engineering staff
Reporting on field difficulties in servicing or troubleshooting of products; Issue Field Product Reports to Quality Engineering on frequent or unique product failure/defects
Working with Milwaukee Customer Care, Service, Sales, Marketing, Engineering & Quality teams as required to resolve customer inquiries and drive improvements
Education and Experience Requirements
A great communicator that is focused on delivering a world-class customer care experience
Excellent problem-solving skills with strong technical and mechanical aptitude
Experience in providing mobile and software technical support and troubleshooting
Knowledge of power tools, how they work, what they're used for and how to troubleshoot & service
Capability to utilize CAD drawings and Service Price Lists to resolve customer inquiries
An ability to listen to customers, interpret their needs, and provide required support
Excellent time management, multi-tasking and organizational skills
Exceptional service & support quality in a fast-paced environment
Ability to use a variety of software tools to research, reference and resolve inquiries
3+ years of experience in Customer Service, Technical Support or related field
High school diploma or equivalent education
Fluent in English (proficiency in Spanish desired)
Ability to travel up to 10% using the quickest and most cost-effective mode of transportation (Flight, Bus, Train, & etc.)
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Unlock Your Technical Service Potential: Insight & Career Growth Guide
Real-time Technical Service Jobs Trends in Brookfield, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Service in Brookfield, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 147983 jobs in United States and 65 jobs in Brookfield. This comprehensive analysis highlights market share and opportunities for professionals in Technical Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Milwaukee Tool is currently hiring and seeking a Technical Service Advisor to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Technical Service Advisor Jobs Brookfield.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Milwaukee Tool adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Technical Service Advisor Jobs United States varies, but the pay scale is rated "Standard" in Brookfield. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Technical Service Advisor typically include Other Installation, Maintenance, And Repair Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Technical Service Advisor, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Technical Service Advisor interview at Milwaukee Tool, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Milwaukee Tool's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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