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Urgent! Technical Support Analyst 4 Job Opening In Petersburg – Now Hiring Beyond SOF
Interview Mode: In Person Only
Need Resume by 14th July
.VDH TECHNICAL SUPPORT ANALYST III (HYBRID)
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
Documents, maintains, upgrades or replaces hardware and software systems.
Supports and maintains user account information including rights, security, and systems groups.
Performs basic operation, monitoring, installation, trouble shooting, relocations, or maintenance of communications equipment.
Identifies and resolves basic communications problems.
Prepares or assists in the preparation of service record documentation.
Shows awareness of standards and regulatory requirements related to assigned tasks.
Provides technical assistance and support for applications and hardware problems.
Installs, maintains, moves, and assists in testing and upgrading new and existing hardware/software.
Reviews and recommend procurement of information technology equipment.
Maintains the necessary security controls over software.
| Skill | Required / Desired | Amount | Experience |
| Bachelor’s degree in an Information Technology related discipline – work experience may meet this requirement in lieu of a degree at the hiring mana | Required | ||
| Knowledge of IT Service Management: Incident, Change, Service Request, and Asset Management. | Required | ||
| General working knowledge of MS 365 applications, including Word, PowerPoint, Excel, Outlook, Forms, SharePoint, Teams, Bookings. | Required | ||
| Experience leading meetings, collecting requirements, finding solutions, escalating issues, researching issues and solutions, and preparing comprehens | Required | ||
| Experience troubleshooting hardware and software –hands-on or from a service desk | Required | ||
| Demonstrated skills in creating professional communications to users. | Required | ||
| Must be able to write clear emails explaining technical issues and work toward solution and have the ability to follow up with user/district as needed | Required | ||
| Must have a basic understanding of various types of technology and the ability to research them to trouble shoot possible technical issues | Required | ||
| Demonstrated knowledge Virginia Information Technologies Agencies policies and processes regarding PC Refresh | Highly desired | ||
| Demonstrated success working as a team member and collaborating to achieve objectives. | Highly desired | ||
| Microsoft Office Specialist Certification -Associate or Above. | Desired | ||
| Knowledge of and previous experience with Virginia Information Technologies Agency (VITA) | Highly desired | ||
| Excellent project management skills and ability to manage multiple priorities | Desired | ||
| PC/Hardware experience | Required | ||
| Some level of desktop support experience and supporting a Windows 10environment | Desired | ||
| Hardware/software troubleshooting experience | Required |
| Question 1 | Commonwealth of Virginia security policies prohibit the use of offshore IT contractors. Do you attest to the fact that your candidate will physically reside within the US for the duration of the assignment? |
| Question 2 | Please list candidate's email address. |
✨ Smart • Intelligent • Private • Secure
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Unlock Your Technical Support Potential: Insight & Career Growth Guide
Real-time Technical Support Jobs Trends in Petersburg, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Support in Petersburg, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 60174 jobs in United States and 62 jobs in Petersburg. This comprehensive analysis highlights market share and opportunities for professionals in Technical Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Beyond SOF is currently hiring and seeking a Technical Support Analyst 4 to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Technical Support Analyst 4 Jobs Petersburg.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Beyond SOF adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Technical Support Analyst 4 Jobs United States varies, but the pay scale is rated "Standard" in Petersburg. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Technical Support Analyst 4 typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Technical Support Analyst 4 interview at Beyond SOF, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Beyond SOF's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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