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Urgent! Technical Support Analyst Job Opening In Duluth – Now Hiring Waystar
ABOUT THIS POSITION
As part of our award-winning Client Success Department, the Technical Support Analyst is responsible for providing superior support to our clients with the highest degree of care and client satisfaction.WHAT YOU'LL DO
Provide exceptional support to our clients with meaningful and thoughtful communication– via phone (inbound and outbound calls), online support requests, and live chat
Be a problem-solver that seeks to understand the heart of each client’s issue.
You are technically savvy and a thorough troubleshooter
Utilize multiple internal systems and software to understand client inquiries/issues, research possible solutions, and document all client communication
Continually grow in your understanding of our product offerings to always provide value and expertise in every client interaction
WHAT YOU'LL NEED
Honesty and integrity – always doing the right thing for our clients
Passion for service and a dedication to client satisfaction
A curious nature that seeks to understand the root of the issue
Focused on delivering on our promises
Willing to do whatever it takes to always bring our best work
Unafraid to move with speed and efficiency to make things happen
A joyful and optimistic attitude that spreads positivity to our team, or clients, and our community
Bonus Points
(highly valued, but not required):
Previous experience with ANSI X12 EDI transactions and/or medical billing claim forms (CMS 1500 or UB-04)
Prior use of Salesforce or another customer relationship management software
Bachelor’s Degree
ABOUT WAYSTAR
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities.
Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers.
We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
WAYSTAR PERKS
✨ Smart • Intelligent • Private • Secure
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Unlock Your Technical Support Potential: Insight & Career Growth Guide
Real-time Technical Support Jobs Trends in Duluth, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Support in Duluth, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 60459 jobs in United States and 71 jobs in Duluth. This comprehensive analysis highlights market share and opportunities for professionals in Technical Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Waystar is currently hiring and seeking a Technical Support Analyst to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Technical Support Analyst Jobs Duluth.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Waystar adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Technical Support Analyst Jobs United States varies, but the pay scale is rated "Standard" in Duluth. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Technical Support Analyst typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Technical Support Analyst, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Technical Support Analyst interview at Waystar, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Waystar's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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