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Urgent! Technical Support Analyst Job Opening In Lake Oswego – Now Hiring Trimble
Your Title:Technical Support Analyst
Job Location:Lake Oswego, OR or Westminster, CO (Hybrid 3-4 days/week)
Schedule: 8am - 5pm PST
Our Department: AECO - ProjectSight
Do you love helping people solve problems and dive deep into how software works?
What You Will Do
The Support Analyst serves as the first point of contact for Trimble clients and partners utilizing Trimble’s ProjectSight products.
Your primary focus will be on troubleshooting and resolving technical issues, ensuring timely, accurate, and customer-centric communication.
You will escalate cases to a Product Lead when necessary, while remaining the main point of contact for our customers.
Communicate with users to resolve technical issues via phone, email, chat, and screen-share meetings.
Develop and maintain expert knowledge of ProjectSight and related Trimble products and services.
Provide frontend troubleshooting for the web-based ProjectSight product.
Manage case workload through effective prioritization, troubleshooting, and escalation to meet or exceed customer expectations.
Deliver an exceptional customer experience, building and maintaining relationships with diverse customers.
Document discovered solutions and troubleshooting for future use by customers and support personnel.
Provide occasional After-Hours Support (AHS) on a rotating basis, with compensation including a $200 weekly bonus and hourly pay for time spent.
What Skills & Experience You Should Bring
Experience in a software-based Technical Helpdesk/Support role.
Experience troubleshooting browser-based software.
A strong desire to learn and dig for the answers.
Excellent soft skills and reliability.
Prior customer service or help desk experience, with a preference for software support.
About Our Division
Trimble is an industrial technology company transforming the way the world works by delivering solutions that enable our customers to thrive.
As one of Trimble’s core business sectors, Trimble Construction provides technology solutions that make it easier than ever for construction customers to accelerate project processes and team productivity through each stage of construction, ensuring everyone is on the same page whether or not they’re in the same place.
Compensation: Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position.
This compensation range is based on a full time schedule.
Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.
Hiring Range
$–$Pay Rate Type
HourlyBonus Eligible?
NoCommission Eligible?
No
Benefits:Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans.
Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan.
If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.
How to Apply: Please submit an online application for this position by clicking on the ‘Apply Now’ button located in this posting.
Posting Date
09/24/2025
Application Deadline: Applications could be accepted until at least 30 days from the posting date.
At Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive.
Guided by our core values—Belong, Innovate, and Grow—we embrace and celebrate differences, knowing they make us stronger and more innovative.
We are proud to be an equal opportunity employer, welcoming individuals of all backgrounds and advancing opportunities while embracing race, color, gender identity, sexual orientation, religion, disability, veteran status, or any other protected and diverse characteristic.
We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble.
For more, please see Trimble's Code of Business Conduct and Ethics at, under “Corporate Governance.”
Our mission to transform the way the world works starts with transforming how we work together.
By actively listening, asking questions, and taking intentional actions, we cultivate a culture that provides equitable opportunities for everyone to contribute and grow.
Trimble’s Privacy Policy
If you need assistance or would like to request an accommodation in connection with the application process, please contact om.
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Unlock Your Technical Support Potential: Insight & Career Growth Guide
Real-time Technical Support Jobs Trends in Lake Oswego, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Support in Lake Oswego, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 60157 jobs in United States and 594 jobs in Lake Oswego. This comprehensive analysis highlights market share and opportunities for professionals in Technical Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Trimble is currently hiring and seeking a Technical Support Analyst to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Technical Support Analyst Jobs Lake Oswego.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Trimble adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Technical Support Analyst Jobs United States varies, but the pay scale is rated "Standard" in Lake Oswego. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Technical Support Analyst typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Technical Support Analyst interview at Trimble, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Trimble's products or services and be prepared to discuss how you can contribute to their success.
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