IT SUPPORT TECHNICIAN
Dallas, TX
Korn Ferry Interim is hiring for an IT Helpdesk Technician.
This is a great opportunity for someone who wants to get their foot into the door with an established, enterprise IT department.
What You'll Do:
Provide excellent customer service and support to local and remote users Assist Senior IT Support team members with managing project tickets Troubleshoot basic end user connectivity and account creation/resets Make outbound calls to follow up with users and ensure resolution satisfaction Respond to phone calls and email requests in a timely manner
Skills/Experience You'll Need: 3+ years of corporate IT Support experience (or related internship etc) Basic IT systems and technology knowledge in a Windows environment Basic Office product suite experience Excellent customer service skills Ability to ramp up quickly Ability to work independently