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Technical Support Engineer, Data Center Job Opening In Council Bluffs Iowa – Now Hiring Pyramid Consulting, Inc


Job description

Immediate need for a talented Technical Support Engineer, Data Center.

This is a 04+ Months Contract opportunity with long-term potential and is located in Council Bluffs, IA (Onsite).

Please review the job description below and contact me ASAP if you are interested.



Job ID:(phone number removed)



Pay Range: $70 - $73/hour.

 Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

 

Key Responsibilities:


  • Perform first level investigation of issues submitted to a quality team project queue to ensure proper information is submitted, gather needed information, perform initial analysis, and hand off to senior engineer (or resolve for simpler issues).

  • Complete first level root cause analysis of data center issues and provide recommendations or proposed resolutions based on the investigation.

  • Review fleet data to identify issues associated with deployment/production and then create bugs to hand off to the correct partner teams for resolution.

  • Gather and analyze manufacturing/field data within the data center environment to extract actionable insights and continuous improvement opportunities.

  • Monitor, review and present product performance data and metrics to stakeholders in a concise and clear way that enables data-driven decision making.

  • Review, edit, improve, and create technical documentation (deployment guides, population documents, repairs guides) based on data, investigations, technician feedback, and quality fundamentals.


Key Requirements and Technology Experience:


  • Bachelor's degree in Mechanical, Electrical, Industrial, Materials, or relevant engineering discipline or equivalent practical experience

  • 5+ years of experience working in computing hardware quality, product engineering, test engineering, or electronic hardware systems issue resolution

  • Experience in data analysis and visualization using SQL, JMP, or Python+

  • People skills to work with and influence others

  • Background in troubleshooting / repair of server / storage and networking products

  • Knowledge of spreadsheets and databases

  • Experience working in a hardware development (R&D) lab environment

  • Experience working in a data center environment


Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions.

If you are interested in this position, please apply online for immediate consideration.

 

Pyramid Consulting, Inc.

provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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Unlock Your Technical Support Potential: Insight & Career Growth Guide


Real-time Technical Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Technical Support in Council Bluffs, Iowa, United States, highlighting market share and opportunities for professionals in Technical Support roles.

60174 Jobs in United States
60174
54 Jobs in Council Bluffs, Iowa
54
Download Technical Support Jobs Trends in Council Bluffs, Iowa and United States

Are You Looking for Technical Support Engineer, Data Center Job?

Great news! is currently hiring and seeking a Technical Support Engineer, Data Center to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Pyramid Consulting, Inc adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Technical Support Engineer, Data Center Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Council Bluffs Iowa. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Technical Support Engineer, Data Center?

Key qualifications for Technical Support Engineer, Data Center typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Technical Support Engineer, Data Center Job Success

Pyramid Consulting, Inc interview tips for Technical Support Engineer, Data Center

Here are some tips to help you prepare for and ace your Technical Support Engineer, Data Center job interview:

Before the Interview:

Research: Learn about the Pyramid Consulting, Inc's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

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Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

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Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Final Thought:

To prepare for your Technical Support Engineer, Data Center interview at Pyramid Consulting, Inc, research the company, understand the job requirements, and practice common interview questions.

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By following these tips, you can increase your chances of making a positive impression and landing the job!

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