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Technical Support Engineer II Job Opening In Denver – Now Hiring Dynatrace


Job description

**Your role at Dynatrace**

As a Technical Support Engineer, you will be an integral part of our customer support and success.

You will work on troubleshooting our platform for Dynatrace clients, working in multiple technical environments, on multiple languages, throughout the digital ecosystem.

In this role you will receive continuous opportunity to learn new technology and grow as a true “technologist”.

Troubleshooting is your passion Enterprise application support experience You are fascinated by technical challenges and think outside the box Enjoy being creative and show a high-energy with a passion for winning Strong communication and presentation skills Self-motivated with a strong work ethic Hands-on team player and proactive person of action Passion for exchanging knowledge with other colleagues and suggesting product improvements

**What will help you succeed**

**Minimum Requirements**

+ 1+ years of related technical work experience (ex.

Support, development, etc.)
+ Experience working with SaaS applications and infrastructure
+ Exposure to front end technologies, such as HTML, JavaScript, CSS, React, etc.

Bachelor's degree or relevant technical related experience or training

**Preferred Requirements**

+ 3+ years of related technical work experience supporting/developing SaaS applications and infrastructure
+ Experience directly interacting with clients, preferably in a support role
+ Experience with full stack web applications (Java, .NET, Go, Python, etc.)
+ Familiarity with Linux based operating systems
+ Exposure to container platforms and orchestration tools (Docker, Kubernetes, OpenShift, etc.)
+ Experience with network troubleshooting

**Compensation Data**

DOE, annual salary of $70K - $85K, plus Health, Dental, Life, STD, LTD, 401k, PTO.

Total compensation may vary depending on candidate experience, education and location.

**Why you will love being a Dynatracer**

• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
• A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
• An environment that fosters innovation, enables creative collaboration, and allows you to grow.
• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
• A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
• A relocation team that is eager to help you start your journey to a new country, always there to support and by your side.
• Attractive compensation packages and stock purchase options with numerous benefits and advantages.
Dynatrace is an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.


Required Skill Profession

Other General


  • Job Details

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Unlock Your Technical Support Potential: Insight & Career Growth Guide


Real-time Technical Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Technical Support in Denver, United States, highlighting market share and opportunities for professionals in Technical Support roles.

60157 Jobs in United States
60157
351 Jobs in Denver
351
Download Technical Support Jobs Trends in Denver and United States

Are You Looking for Technical Support Engineer II Job?

Great news! is currently hiring and seeking a Technical Support Engineer II to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Dynatrace adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Technical Support Engineer II Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Denver. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Technical Support Engineer II?

Key qualifications for Technical Support Engineer II typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Technical Support Engineer II?

To improve your chances of getting hired for Technical Support Engineer II, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Technical Support Engineer II Job Success

Dynatrace interview tips for Technical Support Engineer II

Here are some tips to help you prepare for and ace your Technical Support Engineer II job interview:

Before the Interview:

Research: Learn about the Dynatrace's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Technical Support Engineer II interview at Dynatrace, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Dynatrace's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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